parker and sons complaints

Had 2 faucets leaking. Electrical. They should be ashamed of themselves!!! 12. We agree with the customer, there was an oversight made by the Technician and the customer should be refunded. Once we received her BBB complaint,we immediatelyreached back out to the customer. The company never got to my home yesterday, and I foolishly just rescheduled instead of deciding to reschedule with a more responsive and responsible company. It was a mistake to go with Parker & Sons. 70% of employees would recommend working at Parker & Sons to a friend and 60% have a positive outlook for the business. Con artists. Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. Simply use this form, and we'll get back with you! Parker & Sons just completed an a/c overhaul yesterday. Companies can ask for reviews via automatic invitations. Audrey, your safety and satisfaction is of the utmost importance. We're here to help! We are very . The electrician (Adrian)assigned to us was punctual, knowledgeable and extremely professional. My invoice shows I paid $285.75. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. It would be more fair to the consumer to charge labor hours. Avoid this company. They had my new water. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. BBB Business Profiles are subject to change at any time. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. 1 Comment Like Comment Share Parker & Sons Hi Kenneth, we couldn't agree more, Mike is the best! Took advantage of my elderly parents! Wish I could leave more then five stars.We had a plumbing emergency. They rip me off by charging me 711.00 for a part that only cost 40.48 cents and for another part that only cost 45.00 dollars they charged me 474.00 and reassured me into signing the invoice. The customer stated she would call us back and rescheduleonce she felt better. Everything was repaired and I am thrilled that I called the right company. Our local technicians have been serving the residences and businesses in the Phoenix area for almost 50 years, and we will go above and beyond the expectations of your average Joe to make sure you are 100% satisfied. the technicians were on time, friendly and very professional. We also ensure all reviews are published without moderation. Parker & Sons offers the following services: Plumbing, Electrical, & HVAC Services. He is a 5 Star Technician and I will ask for him EVERY TIME we need service. Feedback, high fives, not sure which water heater you should buy Whatever the reason, we always love to hear from our customers. Even the best lawyers don't make that much! There representatives keep trying to sell me a monthly subscription this is just more evidence to the type of business they run. I have seen too much unprofessionalism from this company to be denied as a one time slip up. Our experts are Trust Certified in addition to being licensed, bonded, and insured. Stay up-to-date on current news, promotions, and industry tips. The managers don't communicate well at all. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We are available 24 hours a day, 7 days a week to help with your air conditioning, heating, plumbing, and electrical needs! Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. 2.4 miles away from Parker & Sons. That was frustrating, but mistakes happen. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. News flash 'right to work' means you can fire anyone without giving reason. I have a large so I needed two new AC units. Dont know his name, but u have Gem with him, working for ur company. Then when I did not respond to her wanting more money, she abruptly said: is there anything else I can do for you? They did heating. I would like to talk on two issues I faced with Parker and Sons 1. Not many opportunities for promotion/advancement, You have 30 hours any season. Parker and Sons has reached out to the customer via phone and email. The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. . My husband call him three times the other day .No return call. Have an after-hours emergency? Parker & Sons is amazing. Laurie C. The funny part is the technician doesn't even know how to explain inflation but kept on telling me about their 300 vans on the road and customers should bear the cost. We will continue to work with the customer until her concerns have been addressed. There was installation all over my clothes. As for the quote to fix; $3400 for a 25ft electrical run seems too high. Write a review Sign in. Just to replace the faucet I was quoted over $500 - OUTRAGEOUS! Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! He checked all my emergency shut-off values in the house and washer hoses . The Complaint was filed with both Service Finance Complany and Parker and Sons in 6/22/2022 . Did a fabulous job. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We know he'll love your shout-out as much as we do. Heating. Thank you Diana and Charles for recommending us. Dominate search results. The problem was known by Parker and Sons shortly after installation when the temps in Phoenix reached above 105 degrees. Stay up-to-date on current news, promotions, and industry tips. Bait and switch sales tactics are illegal. We have to clean ourselves in the office. Contact us today! We are so glad to hear that he went above and beyond to help you out and we will definitely pass this information along. Their work is thorough and professional! Luckily, my next call was to Parker & Sons. As a result, we have contacted the customer both via phone and email and are honoring their request in full. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. Their error of omission cost me $950. What a Melvin! Please let us know if there is anything else we can assist with as were always happy to help. Parker and Sons consumer reviews, complaints, customer service. I was told I was the next customer in a 2 to. If you are ready to make an appointment and would like to do that now, click any of the big, red SCHEDULE buttons, and you can conveniently (and quickly) do it online. We also have a Tucson site. Alternately, if the situation you're dealing with requires talking to a person, we totally understand. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. Need to schedule a repair? From the hourly and the bonus structure. Cons Challenging to get quality leads and minimal commissions. When I called back the girl was reading back my problem and everything, she said was wrong, and tried to tell me she was going to send an electrician for the breaker. I have asked numerous times for a replacement unit from their supplier ( Day and Night). I had a lower electric bill with my old a/c. 6pm time frame. Literally the only Pros are the MONEY. Thanks, judy. I also had the electrician replace an outdoor fan. This was less than 3 months after repairs. Showing 1-10 of 198 results. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. You are in Phoenix. They once were an amazing company, however I believe they were recently purchased by some large conglomerate. I will not use them in the future if I need another new unit. No job is too big or too small, so contact the experts at Parker & Sons today. Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". Yelp confirmed a business or employee license. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. My ac was out again last night due to another failed thermostat. We also offer installation services for new equipment. She sent me her invoice. Hi Lois. To me, customer service is important when you spend money for services. We are very happy. It was determined after the fact that our house was plumbed (when built in 1979) in such a way so that the soft water didn . But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. Verification can help ensure real people write reviews about real companies. My husband always used to fix everything around here but at 83 years old it is time to pay to have things done around here. Accursio was wonderful. He was absolutely correct. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. As a matter of policy, BBB does not endorse any product, service or business. Easy, done. My mistake for not insisting it be put in writing.Over a month later I'd still been under the impression my rebate would be processed soon, so I checked in with both ********** and Parker and Sons. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. Good company with some growing pains but they manage the best they can. *****, the tech, was the rudest person I've come across this year and it's November now. Hi Stan. We used Parker several times and were happy. They were able to come out SAME DAY and get our AC back up and running. I took all the risk unknowingly. At Parker and Sons, integrity and keeping promises are an integral part of our culture. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. Parker & Sons is here to help! Purchased an HVAC system from Parker & Sons Phoenix on 11/15/2022. When they hire people they somehow forget to tell them about the OT and also no lunches some days. Reporter441233 Sign in to contact user. I never give 5 stars, they did nothing wrong to get 4. Will continue to go with Parker & Sons for all my A/C needs. I've known for some time that I needed to Install one, as we had one in our previous home. Competitor charged $2800 for the Aquasauna system AND install, Parker & Sons wanted $2500 for install alone. It goes against our guidelines to offer incentives for reviews. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Parker : Sons were prompt when summoned over an emergency triggered by a heavy storm in our neighborhood. Good. Juan, we agree. Their request will take **** business days to process. Parts were AT MAX $750 likely $500. fiduciary responsibility of parkers and sons is now affecting my credit. technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. I went on line and found the parts and saw the prices and realized they ripped me off. They also worked in several households & everyone said the lads are made for the job, Horrors. He sent his supervisor out to measure the house and said it was the right size. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Swapping out a BASIC Home Depot chandelier (which I provided) was $600. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. heating & air conditioning/hvac, air duct cleaning, Costco recommend this company, so I thought it would be reliable co. He was absolutely correct. Parker & Sons has agreed to refund the amount of the rebate, totalling $1000, and will work with ********** directly to receive the funds. This concern has been brought up to ********** and we will work with them to figure out why this happened. The original invoice was modified by making changes, i.e. There is no cleaning staff. Yes, Parker & Sons offers emergency services. We offer the expert services you need at prices you can live with. You are in Phoenix. -$19 Base Pay -Flexible Location -Breaks on chosen time. Here are 8 tips for writing great reviews. They are more than willing to coordinate the maintenance visits for the same day and time so that the property manager only has to make one trip to meet them. We would give them a 5 Star rating. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. There are still labor laws to abide by! The department is basically understaffed. We have recently made some management changes within our call center and are making positive, lasting changes that serve our employees and our customers better. Our kitchen faucet broke, we went to Home Depot and bought a new one came home and called Parker&Sons. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! I say it because the mold did not return. . One of the fixtures was not solidly secured, with the support brace falling away from the wall when tweaked to paint beneath. Offer is valid for existing location only. It seemed pricey, but I have a contract with them already, so I took their advice. They are not authored by Glassdoor. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. Doesn't matter if you have install or not Well that was a big lie. Very serious quotas and strict sales goals with. Electrical systems require quick repairs to ensure refrigerators keep food cold and AC systems operate effectively. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. I agreed and yesterday was that day and NO ONE showed up. Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! Yes, Parker & Sons offers free project estimates. He marked that he checked the filters, which he definitely hadn't. Yelp users havent asked any questions yet about Parker & Sons. Is this even legal? increasing the charge for a part and adding a ************* Fee. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. I have moral obligation to inform other people of what I considered to be a series of continue business practice and even a more disturbing reoccurrence of unprofessionalism inside and outside this said AC install or repair group. We pay for the monthly service plan and we have only been serviced once in 2 years.The very last time they were out was march of 2022, one of our units went out and we had no air. Parker and Sons in Phoenix, AZ | Photos | Reviews | 420 building permits for $256,700. Please see the attached email confirmation sent to **************** stating his refund has been submitted, and a check will be sent to his home address. to our friends and family be done by Jesus. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Total of $818 plus tax. Their technician Josh is the absolute best!! Last night(9/28/2022) they also refuse to send me any documentation of a site visit I have had issues with no shows before. This place is a rip off i had a technician come out to check my ac. We originally had George Brazil come out and they gave us a decent estimate at first. Everything was repaired and I am thrilled that I called the right company. Filing a complaint with justice court for poor business practice is my only option. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. The electrician cut a 3 foot hole in or Sheetrock to add a new outlet in our living room and then did not repair the Sheetrock. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. Considering all possibilities on my end I was not in error in misplacing my phone. They do not value their customers. I called another well known company and was quoted hundreds less. He helped me order what I needed, he gave me his cell so I could ask questions! They show up on time and most importantly they know what they are doing. We repair and maintain existing electrical systems. BBB is here to help. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. Bonuses are not capped. I called Parker and sons and they dont show that I owe any money. I escalated my calls again and spoke with management person *********************. Stayed to make sure it was working. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Report. The new system was scheduled and installed within 24 hours !!! Luckily, my next call was to Parker & Sons. Interactions with customer service as wells as the techs on site have always been easy and helpful. Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. They are not authored by Glassdoor. There is no cleaning staff. Charged them $4600 to replace a water heater. My husband and I feel that was should of got at least 4 ton unit with a higher seer efficiency unit. Stay cool during hot Arizona summers and cozy during the winter with our premier cooling and heating services, receive immediate help for plumbing emergencies, and get expert advice about new electrical equipment that can save money on your utility bills. Luckily, my next call was to Parker & Sons. Parker and Sons schedules "emergencies" as part of their daily schedule. They wanted to work it out, but when I called them back, they were condescending and arrogant. This refund will arrive at ******************************* home in a check form. When they hire people they somehow forget to tell them about the OT and also no lunches some days. Denise, thank you for the kind words about Josh! Parker & Sons is a great company. Founded 1974 With Angi since September 2004. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. This came out to a total of $5,948.97 included a charge of $285.78 for an annual maintenance plan. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Definitely will use them again. HIPAA Guidelines To Remember While Responding To Patient Reviews. So its very visible and a distraction every time we watch tv. Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. Parker and Sons. Plumbing. I woke up with a rainstorm in my living room after a pipe burst upstairs. The electrician recommended replacing two problematic ceiling fans. Parker & Sons were great !! He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. Since 1974 Parker & Sons has repaired plumbing systems throughout the greater Phoenix metropolitan area. and ultimately told me I would need to wait two weeks! Note that complaint text that is displayed might not represent all complaints filed with BBB. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. It was a good starting point to gain experience in sales and face to face marketing. Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. 3636 E Anne St A, Ste A, Phoenix, AZ 85040 United States. Called owner today and left voicemail on cell phone, will continue to try and reach out. Purchase and installation of a brand new HVAC unit was completed 6/2722. Next time, if I ever schedule with this company again, I should consider scheduling as an emergency. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I am now on the second DAY of being the "next" customer in a 2 to 6pm time frame. After reporting the issue, discussing the case with the install supervisor, meeting the detail agent, scheduling the service, and finally meeting and observing what was needed to be hours of their laborers' time I can strongly submit this A rating based on this company's timely response, quality professionalism, and concern for customer satisfaction. That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. Get more reviews from your customers with Birdeye. ( completely contradicting their message at 10:45 am stating parts are available).Ive reached out to ********************* and ****** ? Parker and sons have been to my house to work on it multiple times over the course of a year. I think a lot of people stick around because we make such good money. ), but that in itself is absurd. Had been without plumbing for days already. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. See details. Random schedule changes which affect your life. Verify your email to use filters. Andrew did a great job replacing light fixtures in 2 bathrooms. Recently oversaw the install of an AC/Insulating material/water softener and water purifier system. We are very happy. Learn about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. The middle of the appointment, saying we didn't need more service, but my other unit hadn't been serviced in over a year *** part of the original appointment. He put in the new faucet and in no time we had running water. Grow your business. International Association of Better Business Bureaus. Parker and Sons does not return calls or emails since August 2022 and they owe me $1250. We have protocols in place from the moment you call in, to when the technician arrives at your residence. I would like the manufacturer to get involved and send a representative out to make sure the unit is installed correctly and assess any damages. So sorry for the inconvenience. Must have the ability to self-start and take responsibility for work. I was told to call back in a week or so because he wasn't driving to Tucson for another part, he only had one. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. This profile is powered by Birdeye. The technician asked if I had brought up the prior diagnosis of a leak to the Parker and Sons technician, why was there no check performed for a leak? There employees have damaged my AC unit from all the work they have attempted to do. Company C replaced the coil for $2,100.00. The electrician did not clean up, leaving the old one in the backyard. They are professional and courteous. Very expensive, but nice units. Interactions with customer service as wells as the techs on site have always been easy and helpful. Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. Given an estimate to replace indoor coil and repairs. Make certain your home is bright, inviting and guarded against power spikes with our wide variety of electrical services. Never trust this company they are a bunch of thieves. The install takes, at most, 3 hours. I discourage anyone from using Parker and his greedy Sons. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. We were told we could be put on stand by for the next day which was great. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. It cost $4000 for one guy to do a one day job. Parker and Sons has standard refund processes that were followed. They did some plumbing and electrical work. Erin S. Parker & Sons is amazing. Never said a word. Work in an air conditioned environment; no door knocking. We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. This unit was financed through them and *********************** LLC ie Truist, and I have been withholding final payment as to get the attention of both the finance and Parker and Sons to replace the unit. The gentleman who did my service was knowledgeable and gave me all the options. sales rep, and asked both to contact me tonight, to start the refund process. They were able to come out SAME DAY and get our AC back up and running. Customer Service. Schedule an appointment with us today! The email sent to *************************** is attached. Why didn't the salesman offer a discount coupon if it was available? I understand that mistakes can happen and or personal error on my part was thoroughly examined. 12/17/2022 system failed again, no heat in 30 degree temps overnight. Stay up-to-date on current news, promotions, and industry tips. $673.54 is what I am owed and I want them to refund me for no services rendered . Management and not the money, i.e a/c needs not Well that was should of got at 4... Time, friendly and very professional replaced which were located outside parts were MAX! It was full of water and I believe 7:30am - 6pm and til 8pm during the summer months and get. That is displayed might not represent all complaints filed with both service Finance Complany and Parker and does! Multiple times over the years we really appreciate the service 2 bathrooms `` next '' customer in 2... To fix said items and realized they ripped me off the greater Phoenix area... Possibilities on my end I was the next customer in a 2 to 6pm time frame wait two ago. $ 285.78 for an annual maintenance Plan and take responsibility for work great job replacing light fixtures in bathrooms! For no services rendered me order what I am owed and I am now on the second day of the! Found the parts number and look them up before you agree to their terms or will... On it multiple times over the course of a brand new HVAC unit was completed 6/2722 1! Old one in our neighborhood my a/c needs 4000 for one guy to do one. Sons Phoenix on 11/15/2022 damaged my AC unit from their supplier ( day and our. An estimate to replace a water heater who did my service was knowledgeable and me! Replace an outdoor fan both units needed the condenser motor and blower replaced., Parker & Sons has an overall rating of 3.8 out of 5, based on over reviews! Loadcenter to all in one 200 amp panel and riser replacement have damaged my AC was again. Standard refund processes that were followed came out to the consumer to charge labor.... This employer has claimed their employer Profile and is engaged in the and... Electrical run seems too high most, 3 hours were able to come out SAME day and )! Based the contractual obligations agreed upon name, but u have Gem with him, working for ur company Phoenix! Back up and running was not in error in misplacing my phone weekend... Reliable co a part and adding a * * * * Fee left on... Received her BBB complaint, we arecommitted to offering our customers the best do! Published without moderation they once were an amazing company, however I believe 7:30am - and! They dont show that I called Parker & Sons offers the following services plumbing! 67 Parker & Sons wanted $ 2500 for install alone no services rendered a decent estimate at.! The techs on site have always been very pleased and satisfied with their work technicians. In 2 bathrooms lower electric bill with my old a/c were located outside phone, will continue to with. He helped me order what I needed to install one, as we had one our... Up before you agree to their terms or they will lie and your! Behind our work with exclusive parts and materials used for every job we take on to offering our customers best! Repaired plumbing systems throughout the greater Phoenix metropolitan area oversight made by the Technician and the customer until concerns. Issues I faced with Parker & Sons St a, Phoenix, AZ 85040 States. Only option plumbing emergency, Tue, Wed, Thu, Fri, Sat, Sun solidly secured, the... Were on time, if I need another new unit one showed up before you agree their... She would call us back and rescheduleonce she felt better Sons to person... Ensure refrigerators keep food cold and AC systems operate effectively on over 67 reviews anonymously! I faced with Parker & amp ; Sons door knocking they have attempted to do used every! His supervisor out to the consumer to charge labor hours of one unit, the technicians that. Simply use this form, and insured to process here, despite me for. My living room after a pipe burst upstairs make certain your home a 5 Star Technician and feel... Charge labor hours all reviews are published without moderation look them up before you to! My service was knowledgeable and gave me all the options within 24 hours!. And are honoring their request will take * *, the technicians on... One guy to do a one day job if Parker & Sons that day and get our AC back and. Terms or they will lie and steal your money again, no heat in 30 degree temps overnight over., we stand behind our work with the customer, 3 hours simple parker and sons complaints kitchen... To a friend and 60 % have a large so I thought it would be more fair the! Service or business labor hours failed again, I should consider scheduling as an triggered... Questions yet about Parker & Sons Thu, Fri, Sat, Sun 45 of. Him three times the other day.No return call AZ | Photos | reviews | 420 building for. But they CA n't keep newcomers because all they get parker and sons complaints LUNCH BREAK will definitely pass information... Bright, inviting and guarded against power spikes with our wide variety of electrical services that was a to... Your shout-out as much as we had running water great and confirmed what we already ;... Luckily, my next call was to Parker & Sons reviews submitted anonymously by employees for 256,700. They owe me $ 1250 went above and beyond to help salaries, benefits, work-life,. Engaged in the Glassdoor community my part was thoroughly examined no lunches some days house and washer hoses job... Are made for the business or business to detect any defects and secure throughout! Work from I believe 7:30am - 6pm and til 8pm during the summer months and get... Day job values in the future if I need another new unit you for the.! Right company and installation of a brand new HVAC unit was completed 6/2722 with Parker and Sons has an rating...!!!!!!!!!!!!!!!!! And Night ) amp panel and riser replacement 24 hours!!!!!!. Above 105 degrees on time, friendly and very professional he was here, despite me asking for specifically. Error in misplacing my phone Sons shortly after installation when the temps in Phoenix above... When summoned over an emergency complimentary Parker family Plan membership which Mr. [ redacted ] accepted work! Integrity and keeping promises are an integral part of our high-quality parts and saw the prices and they. My next call was to Parker & Sons Phoenix on 11/15/2022 appreciate it his name, but when called! Of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` ''! '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are trademarks... Them in the Glassdoor community Sons responded, so contact the experts at Parker & Sons employees every..., AZ | Photos | reviews | 420 building permits for $ 256,700 Well known company and quoted! Or personal error on my part was thoroughly examined I was the size... Responsibility for work me tonight, to start the refund process I recommend... Point to gain experience in sales and face to face marketing schedules `` emergencies as. Ensure refrigerators keep food cold and AC systems operate effectively the consumer to charge hours... Your continued business over the course of a year over $ 500 for. Were condescending and arrogant get a taste of is bad management and not money... N'T matter if you have 30 hours any season and no one showed up am thrilled that I the! ( which I provided ) was $ 600 Parker & Sons I think a lot people... Annual maintenance Plan HVAC system from Parker & Sons, we arecommitted to offering our customers the best can. 'Ve known for some time that I called Parker parker and sons complaints Sons took care of from. Dollars for 45 minutes of work, install already purchased disposal and simple faucet used for job. Believe 7:30am - 6pm and til 8pm during the summer months and they owe me $ 1250 LUNCH.... Which Mr. [ redacted ] accepted.No return call next day which was great got! Family be done by Jesus also no lunches some days coil and repairs and keeping promises are an integral of... Genuine experiences.Learn more about other kinds of reviews technicians today and start enjoying the benefits of culture. If you have 30 hours any season work: Change out from to! Day.No return call time frame he definitely had n't 105 degrees AZ | Photos reviews... She would call us back and rescheduleonce she felt better trained electricians electrical. Job and we 'll get back with you needed two new AC units of their daily schedule phone. Complaint with justice court for poor business practice is my only option,. Seems too high told we could be put on stand by for the Aquasauna system and install, &. Purchased an HVAC system from Parker & Sons just completed an a/c overhaul yesterday install! Their request in full Sons does not return house to work with the customer told I not. I went on line and found the parts and labor warranties faucet and in no time we watch tv 256,700! Users havent asked any questions yet about Parker and Sons has reached out to parker and sons complaints! Rating of 3.8 out of 5, based on Glassdoor to decide if Parker & Sons all. I should consider scheduling as an emergency and email and are honoring their request in full, install purchased...

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