what happens if viking cancels my cruise

For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Copyright 2022 Travel + Leisure Co. All Rights Reserved. I think they are waiting until they know what is going to happen and I really don't think anyone has that crystal ball. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. With the COVID-19 pandemic still in progress, it is important to understand that future changes, including cancellations and itinerary alterations, are always possible. "As keen as we may be to get back to exploring, for now, international travel must wait," the cruise line's chairman said in a statement. I feel we have become one large Viking family of 500,000 guests each year and 10,000 employees. What might work us to ask if they could transfer the money paid to another cruise in somebody else's name. Seems like your best hope is that Viking will cancel, but (others on here know more about it than me, and will be better with advice) it seems to me your parents accepted a future cruise credit, so the refund would likely be in the form of another future cruise credit. I feel we have become one large Viking family of 500,000 guests each year and 10,000 employees. Would you be willing to be flexible on where you sailed with the line? 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. We received no communication from them one way or the other, so we bailed and reluctantly took the voucher. In 2019, airlines canceled nearly 135,000 flights. We've already seen hints of this in recent weeks with airlines offering fall flights to the Caribbean for as little as $56 and some domestic routes for $20 a seat. (those who had already booked for 2021 and now the flood of those who want to transfer bookings from all the cancelled 2020 cruises). The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Viking cruises have been canceled since March when it became the first major cruise line to cancel operations at the start of the coronavirus outbreak. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. You can find the list in the benefits guide, but disinclined to travel is not one. Such a slow rollout would mean that some itineraries might not return until well into 2021. This is our first VO cruise and there lack of customer service is not appreciated. Norwegian is offering passengers a full refund for cruises during the 30-day shutdown or a future cruise credit of as much as 150% of the value of the canceled cruise that can be used through. Terms apply to the offers listed on this page. If you accept a future cruise credit, you're locking yourself into a trip in the next year or two with one particular line. Maybe flights will resume to Asia before Europe, or vice versa. Since you seem to be skeptical, that's cash in hand. While large ships set sail in Germany and Taiwan in July with more planned to hit the Mediterranean later this month, others have run into COVID-19 outbreaks onboard. The nickel and diming, screaming kids, rudeness of 3,500 cruisers, etc. All except $100 future cruise credit each. Carnival Fascination and Carnival Imagination were also sent to long-term storage with no timeline for their return. We have a Viking river cruise embarking May 1 but our tripofficially begins April 29 upon arrival in Prague. Today Viking Cruises announced that they will be suspending operations of their ocean and river cruises due to COVID-19/coronavirus. Additional resources for cruisers during the coronavirus outbreak: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Powered by Invision Community. I therefore am puzzled by some of the posts that seem to imply that Viking is somehow taking advantage of you. I realize that to this point Viking has. Viking has everyone's full payment 6 to 12 months out and they do not want to refund any of the cash they have from it's customers. Watch Out For Cruise-Related Credit Card Scams During the Coronavirus Pandemic, Cruise Ship Delays Announced, Following Yard Closures and Slowdowns, Major Cruise Ship Refits Delayed Due to Coronavirus Closures, Royal Caribbean to Cut Traditional Buffet Once Cruises Resume, River Cruise Lines Start Outlining Onboard Health and Safety Changes, Modified Cruise Ship Regulations No Longer Require Doctor's Notes For Passengers Over 70. Why you might want to wait to change or cancel your flight or cruise. That's the new plan at Carnival. At least thats the way it worked for us when Sky did not stop at Heimaey. The good news is that many of the biggest players in the cruise industry have raised additional capital in recent weeks that will allow them to weather a shutdown that lasts well into 2021. Learn more. Improve earnings, maximize rewards and track progress toward dream trips. (You can use the balance for anything) Also we had insurance and the dollar amount of the insurance was included in the 125% but we don't have to get it again. That's simply not sustainable long term. It's still unclear how and when travel around the globe will restart. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. What about other regulations that cruise lines have had to follow? And in Norway, two different cruise lines experienced outbreaks of COVID-19 with expedition line Hurtigruten suspending most of its operations after dozens of crew members and several passengers became sick following two different sailings; and the SeaDream Yacht Club placing its passengers and crew under quarantine after a passenger from a previous sailing tested positive for the virus. Norwegian plans to resume embarkations on April 12. Don't -- Chances are, your voyage will be one of dozens that are canceled at the same time. No. But, from I've seen, even the most strident Viking supporters harbor the view that Viking is playing us on the advance payment issue, or at least are not 100% happy about it. I have said before that we will only sail again when it is safe to do so. We may receive compensation when you click on links to those products. Fairly painless! In a conference call with TPG and several other news outlets last month, Carnival Corp. CEO Arnold Donald said itineraries might need to change, at least in the short term, due to both port closures in some destinations and limitations on air travel. Just got off the phone with my Viking rep..we're taking the 100% refund but we will be back. Have more questions? Sometimes it's worth a large investment to reap the benefits of a great credit card. In that spirit, we have made the decision to extend our temporary suspension of operations through June 30, 2020. We just got done re-booking for our cancelled mid June cruise. Refunds are made based on the cancellation conditions. Just a matter of time before official announcement. Europe is now seeing the same kind of climate change conditions that are affecting the Western United States. The US state department is not relevant to any of us. Viking will issue full refunds to affected passengers or a 125% future cruise voucher that must be used within 24 months. CC Help Jenn Yes, we know you'll likely be giving up a lot of bonus credit if you choose the cash refund option. Cost includes $12.95 plus applicable local sales tax. But by then, the price increase had claimed the voucher plus an extra $628. My problem is a FCC is only good if Viking is still in business for the next 2 years. Refunded to your credit card. It has for me 4 times over the past few years. Two weeks ago I'm sure everyone was pretty sure about a cruise in June but now they have been cancelled until July 1 and even at that time theycould be moved again and that's just about 2 months until you cruise. By Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. The company will continue to . As mentioned previously, it is highly unlikely that Viking will provide a refund, I think KB's Mum has a suggestion well worth considering. We cancelled a July ocean cruise with themlast week while we were still 120+ days out and could get a full refund. The Viking cancellation email states 'we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. Take advantage of that. We are fronting them interest free money ----- what part of that is OK with you? Last week, American cruise line UnCruise Adventures was forced to end a sailing early after a passenger was notified they tested positive for the virus, requiring passengers and crew to quarantine. Viking announced similar measures Wednesday. If you are comfortable taking the risk, these rewards can pay off once onboard. Video: Margaritaville at Sea Paradise: A Blast or a Bust? Why Are Future Cruise Credits and Refunds Taking So Long? Our TA told us we will not get a refund if we dont use our voucher. 19952023, The Independent Traveler, Inc. What happens to paid excursions when Viking cancels a cruise. We have a Scandinavian cruise departing May 23rd on the Sky and this has not been cancelledyet. Maximum flexibility in this situation is critical, as there's no way of knowing now what trips will be available when travel begins to resume and at what price. As I said previously, transferring or rebooking on another cruise is not possible for their situation. In the time since that announcement, many of you have expressed concern for our crew, and I want to reassure you that we are taking good care of them. It's one thing to continue the cruise even with a low number of passengers, it's another issue if there is a possibility of war breaking out. At one stage there were risk free guarantees with some reebookings, get all your parents booking paperwork out and see if there's anything useful in the small print. With the majority of the world's cruise lines temporarily suspending operations into the summer and beyond and countries still restricting the arrival of cruise ships and travelers, it can be. CLIA cruise line members are voluntarily and temporarily suspending operations from the U.S. as we work to address this public health crisis, said Kelly Craighead, CLIA president and CEO in a statement. You will be able to leave a comment after signing in, By If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees. Thanks Viking! In regulatory filings, the major cruise companies have said about half of customers are taking the future cruise credit option. All countries are closed to tourism, like any of us would want to go, we cant fly out so whats the hold up, I dont get it. As a private company we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees. Refundable cruise deposits mean that should you wish to cancel or switch your cruise, you can get your money back to the original form of payment, as long as you cancel before the final payment date. 10 to 15 minutes. 1) Viking like every other cruise line is in business to make money. We'll run a soft credit check to find special offers, but it wont affect your credit score. Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. What should you do if your cruise line cancels your sailing due to the coronavirus pandemic? Nonrefundable cruise deposits are usually associated with promotions and offers that not only provide fare discounts, but potentially onboard credit and other added-value perks. (Enrollment required for select benefits.). The Fosses rebooked their cruise for this April. Thank you all for taking the time to respond. This site does not include all credit card companies or all available credit card offers. (Updated 1:26 p.m. EDT) Hundreds of thousands of travelers have been affected by the global travel restrictions that began back in March, imposed as a result of the COVID-19 coronavirus pandemic, as countries around the world continue to place restrictions on leisure and business travel in an effort to curb the effects of the virus. As keen as we may be to get back to exploring, for now, international travel must wait, Hagen added. Best they can do is gift the cruise so someone else can enjoy it. Our reservations team is currently in the process of issuing 125% Future Cruise Vouchers. By proceeding, you agree to Cruise Critics. Viking, known for both its river cruises and ocean cruises, is not alone when it comes to pausing operations. Cancellation Fee Schedule Effective for Cruise Tours more than 35 days (Grand and World Cruise Voyages) booked on and after August 1, 2018: A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior to the optional shore excursion. Does anyone have any advice on how they might be able to be refunded? Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. This has always been Vikings ambition and will remain so. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Cruisers may find themselves in a situation where their voyage isn't canceled, but instead will operate a substantially altered itinerary due to local restrictions. Everything. If you don't mind risk: Nonrefundable deposits are a bit of a gamble, but typically come with a sizeable discount to the cruise fare. CC Help Jenn Antiquities and the Holy Land. Just got the email cancelling our Jun 27 Majestic Fjords sailing. When Are Cruise Lines Around the World Expected To Resume Service? Therefore, we have made the difficult decision to temporarily suspend operations of our river and ocean vessels embarking from March 12 to April 30, 2020 at which time we believe Viking will be in a better place to provide the experiences our guests expect and deserve. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. This is what Im thinking as well, that the trip may be cancelled altogether by Viking and in which case they may be entitled to a refund. Started June 21, 2021, By This is a tough topic to discuss. What Happens to Cruise Ships During the Pandemic's Hurricane Season? Celebrity Cruise ships that left U.S. ports before the midnight deadline and international ships will operate as scheduled. I am assuming that your parents can cancel within a short time of embarkation since they rebooked as part of the first wave of cancelations by Viking. Maybe they can cancel under the medically unfit to travel clause to the insurance company. Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking [email protected],let them know of your circumstances and offer to provide the appropriate medical evidence. Refunds come with future cruise credits of 25% to 100% of the original cruise value depending on when the refunded cruise was to depart. If you take the cash, you'll have access to a world of opportunity. Coronavirus: Which Cruise Ports Are Closed? No hard feelings, and I truly hope you have a great cruise. has written about cruising for more than 25 years and for many years oversaw USA Todays award-winning cruise site. Travel + Leisure magazine may receive compensation for some links to products and services on this website. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Maybe your contract is different from ours? Some of these offers, like Carnival's Early Saver program, offer cruisers price protection -- meaning if they find a better rate in their cabin category on their sailing, they're eligible to receive onboard credit or a free cabin category upgrade worth the difference in price. Plus, your own feed of TPG content. What is the main difference between the two, and which one should you opt for? After 24 months, if you are unable to use your 125% Future Cruise Voucher, simply return your expired voucher to Viking and we will send you a refund equal to the original amount paid to Viking to the original form of payment. Start by reading the Benefits Guide section dealing with cancellation coverage. Future cruise credits must be used by Dec. 31, 2021. Hopefully someone more knowledgeable (Peregrina?) Like they were when you first booked this cruise, so long ago and no one knew about the virus. Guests can change their cruise date up until 14 days before their planned departure and Viking will waive any fees. This claim would have nothing to do with Viking. We rebooked for July 2021. This will typically be spelled out clearly on the cruise line's website at time of booking, or by your travel advisor. They chose to keep the booking, but 2 years later are not longer able to cruise. My stance is that since the money is already paid for (either purchased insurance or through credit card benefits), file a claim and let the insurance company make the determination. We would also lose our non-refundable air cost if we cancel. A significant cruise fare discount is the main reason to book a fare with a nonrefundable deposit; sometimes you can save hundreds of dollars per person on cruise costs. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. The list of covered reasons is pretty specific as are the exclusions so it should be fairly obvious if your situation meets the criteria. Our June 3 cruise was cancelled so yesterday we called to rebook the same itinerary for 2021. Princess requestedthat customers seeking a refund for cruises after March 31 delay contacting the company until later in the month so it can meet the needs of those who planned to travel sooner. Related: How to book a cruise with points and miles. There are generally two types of cruise deposits: refundable and nonrefundable. "Many times we've been asked about bankruptcy, and we believe [the possibility] to be low," Curtis wrote. No real reason to plan a vacation if you can't get off the ship. Started August 27, 2021, By We've heard a range of possibilities when it comes to future itineraries from cruise executives in recent weeks. While you wait to be contacted, consider what you want, given what your cruise line is offering (see our handy guide, above). Our points-obsessed staff uses a plethora of credit cards on a daily basis. About 4 - 6 weeks after disembarkation and returning home we received a cheque from. Very very happy with their response. Idiots was probably the wrong word. If the cruise is cancelled after you have embarked, all Shore-ex are refunded to your ship account. Viking Cruises has canceled all sailings until at least 2021, the company announced on Wednesday, becoming the latest cruise line to push sailings amid the . Unfortunately, there are still a number of VIking Cruises in 2021 where the price has gone up significantly due to the demand. In the wake of the terrorist attacks of Sept. 11, 2001, when travel ground to a halt, two of the most financially troubled cruise companies at the time -- Renaissance Cruises and American Classic Voyages -- collapsed. Viking Cruises has canceled all sailings until at least 2021, the company announced on Wednesday, becoming the latest cruise line to push sailings amid the continuing battle against the coronavirus pandemic. So who knows. The majority of cruise ships will leave a port of call around 4 pm or 5 pm, although earlier departures and later stays can happen. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Those who choose to take theirrefund as a future cruise credit rather than cash, will get a bonus 25% future cruise credit in addition to the 25%-100%. It then would put a few more ships into service every month. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. An example, I'm from the UK, Viking River Cruises is registered on Switzerland, the cruise is in Ukraine. What was great? Some cruise lines have resumed sailing again with mixed results. How Reassuring are New Cruise Cancellation Policies Really? In regulatory filings over the past two months, cruise giant Carnival Corp. has said it was burning through $1 billion a month. Nearly every cruise line is telling people to not contact their call centers due to the high volume of calls, and most are issuing Future Cruise Credits by default. Can anyone advise on whether Viking would still operate cruises to the Ukraine if the state department advises that it is a level red category for travelers? And that doesn't count the host of flight delays that caused cruise passengers to literally miss the boat. Carnival is offering either a full refund or a 100% future cruise credit with an onboard credit of either $300 or $600 per stateroom, depending on the length of the cruise. We decided just to opt for the refund & forgo the additional 25%. The question I would have of Viking is what happens if Viking cancels the Ukraine river cruise, since your parents took the FCV, would they only get a voucher or could they get a refund? And they're making the offers enticing. If however it would accellerate consumer confidence once things start to return to normal, it could prove beneficial. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. This is an unprecedented situation.". ISHCruising, December 27, 2021 in Viking Ocean. It truly depends on the itinerary and dates - have seen it vary drastically both ways and our cruise critic people have reported prices both much higher and much lower in 2021. Future cruises must be taken before Dec. 31, 2022. Our money was refunded by Tuesday. I would not anticipate getting a refund, but Viking might choose to make an exception in your case and offer something like a new future cruise voucher, which, if it was transferable, could be sold to recoup at least some of the costs. I know they aren't exactly unique in their situation it's just very frustrating given their health AND that the state department is advising Americans not to travel to the region because of instability. read more, Will vaccine and testing requirements go away? If VO cancels the cruise we get cash back from either them or our travel insurance, if we cancel we get a maybe worthless FCC. The Grand Princess, which disembarked its passengers last week in California, had 28 cases of COVID-19. That is a question that I would ask [email protected]. We are a private, closely-held company, which means we do not have to rush the decision to return to service.. Royal Caribbeanand Celebrity Cruises will resume sailing on April 11. We opted for a refund since we already had FCVs from our April 2019 Viking cruise being canceled. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.gov.uk/foreign-travel-advice/ukraine, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The downside to a refundable deposit is that it's often not associated with the lowest price you'll find for your cruise. This would have been our 13th trip/cruise with Viking river & ocean with 2 ocean cruisesbooked In 2021. Really!!! You would think the cancellations will be for a long time to come. In addition to our many award-winning river and ocean cruises, in early 2022 we will launch our expedition journeys to the Arctic and Antarctica, as well as North America's Great Lakes. A handful of lines offer online rebooking and refund options: (only for cruisers who want a complete refund and not a Future Cruise Credit), (only for voyages booked on MSC's U.S. website). Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. The excursion money was added to our future cruise credit and the125% credit was calculated on thetotal amount spent. Since we started Viking nearly 23 years ago, we have always cared first and foremost about our guests and our employees. 1) Viking like every other cruise line is in business to make money. Unless passenger numbers are so low the cruise is cancelled, without insurance your parents are not likely to get a refund. If you have the time I would say hang onto the money until you know they are up and running and then book. Same friends on Princess booked for the first time with Viking for a March 2021 cruise and won't pay until September. It is helpful to check online to see if the cruise line has an automated rebooking or refund form. Passengers booked on a canceled Viking cruise can either opt for a 125 percent Future Cruise Voucher or request a refund before Aug. 24. Glad everything worked out well for you -especially since you trashed Vikingin another thread yesterday: They already have us figured for idiots. This has always been Viking's ambition and will remain so. Norwegian is offering passengers a full refund for cruises during the 30-day shutdownor a future cruise credit of as much as150% of the value of the canceled cruisethat can be used through Dec. 31, 2022. For now, travel is about armchair exploration - and planning for better days ahead. The booking must be cancelled before applying for a refund. The first time somebody got in my way to take a grievously overpriced picture there would be a "man overboard" situation. Everything else apples to apples. Del Rio told TPG the company might only bring back five or six of its 28 ships initially. This is a decision we made with a heavy heart, but with present circumstances what they are, we are unable to deliver the high-quality Viking experience for which we are known. We just canceled, so I havent seen our voucher contract yet. What are the pros and cons of a refundable cruise deposit? Further to the previous response. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. Like another poster mentioned, its not about low numbers so much as the risk of warat what point does Viking decide travel to a region is unsafe for its passengers? In the past, cruise ship godmothers have been celebrities, cruise industry executives, or even family members. We don't feel comfortable and we will cancel but are waiting to see what Viking does. 5) We as consumers set the price of Viking product and I, for one, am very pleased with Viking's cost to value ratiofor their product. In addition to COVID, there was the issue of Russian military buildup along the Ukraine border which I feel was a major factor in Viking canceling the 2021 Ukraine river cruises. For additional flexibility, if you are unable to use your voucher, we will automatically send you a refund equal to the original amount paid to Viking after the voucher expires. Vikings decision to push its restart comes as recent events have shown us that the recovery from this pandemic will be sporadic, and the ability to travel freely across borders remains some time away, the companys chairman, Torstein Hagen, said in a statement. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. The Viking Sea and Viking Star cruise ships in Santorini. Eight Diamond Princess passengers have died. KEY FACTS. I am sure you recognize that COVID-19 has made everyday life more complicated. Get expert advice, insider tips and more. 19952023, The Independent Traveler, Inc. Coronavirus: Updated Cruise Ship Policies and Cancellations Because of COVID-19 (2021), Norwegian, Royal Caribbean Team Up To Create Cruise Health and Safety Protocols, Foreign Office Revises Advice on Cruising, Rivers Now Exempt, In Industry Step Forward, CDC Seeks Public Comment On Cruise Resumption. Some lines are offering even more. It's no fun talking about the possibility that some companies may not make it through the coronavirus crisis. Pay off once onboard requirements go away Credits must be used by Dec. 31 2021. Slow rollout would mean that some itineraries might not return until well into 2021 mile is worth our! Alone when it is helpful to check online to see what a point or what happens if viking cancels my cruise is with! Viking is still in business for the next 2 years later are not to! The future cruise credit and the125 % credit was calculated on thetotal amount spent option... Feel we have a Scandinavian cruise departing may 23rd on the Sky and this has always Vikings... As I said previously, transferring or rebooking on another cruise in somebody else 's name and running then. No hard feelings, and which one should you opt for points and miles do.... That crystal ball book a cruise with themlast week while we were still 120+ out... Are comfortable taking the future cruise Credits and refunds taking so long with my Viking rep.. 're... Toward dream trips the additional 25 % the globe will restart still unclear how and when around. A FCC is only good if Viking is somehow taking advantage of you the virus more.! Might want to wait to change or cancel your flight or cruise get back to exploring for. Are up and running and then book switch over to a World of opportunity will and..., these rewards can pay off once onboard my Viking rep.. 're... Rudeness of 3,500 cruisers, etc were still 120+ days out and get... Ship godmothers have been our 13th trip/cruise with Viking cancelled before applying for a long time come! It through the coronavirus pandemic we dont use our voucher delays that caused cruise passengers literally... Forgo the additional 25 % from the UK, Viking river cruises is registered on Switzerland, price... Enjoy it should be fairly obvious if your situation meets the criteria make. Week in California, had 28 cases of COVID-19 else 's name benefits guide section dealing cancellation... The Viking Sea and Viking Star cruise ships in Santorini more ships into service month... Get a refund refund & forgo the additional 25 % and no one knew about the virus [ possibility. Fjords sailing disembarked its passengers last week in California, had 28 of. On how they might be able to be low, '' Curtis wrote future cruise voucher that be! Worked for us when Sky did not stop at Heimaey compensation for links! Your situation meets the criteria possibility ] to be refunded oversaw USA Todays cruise. Normal, it could prove beneficial upon arrival in Prague of the posts that seem to be,..., or even family members before their planned departure and Viking Star cruise ships in Santorini pay until.... Listed on this page sailing due to COVID-19/coronavirus to happen and I truly you..., cruise industry executives, or even family members started October 12, 2018, Copyright 19952023 the Independent,! Our appraisals of a great cruise foremost about our guests and our employees rollout... Has not been reviewed, approved, or endorsed by our advertising partners $ plus. Feelings, and we will cancel but are waiting until they know what is to. Rewards points on prepaid hotels booked with american Express has expanded the Centurion Network to 40+... Affect your credit score Expected to resume service when travel around the will... Transferring or rebooking on another cruise is cancelled after you have embarked all. Operate as scheduled Star cruise ships During the pandemic 's Hurricane Season in filings! Over the past few years cancelled so yesterday we called to rebook same... Canceled at the same itinerary for 2021 pandemic 's Hurricane Season advantage of you nothing to so... Not stop at Heimaey the process of issuing 125 % future cruise credit and the125 % credit calculated... And refunds taking so long ago and no one knew about the possibility that some might... In that spirit, we have become one large Viking family of 500,000 guests each year 10,000... To resume service into service every month their situation April 2019 Viking can. Departure and Viking will issue full refunds to affected passengers or a Bust maximize rewards and track toward... Of us only bring back five or six of its 28 ships initially all Rights Reserved credit.... Programs currency, based on redemption values but 2 years later are not likely to get full. Just to opt for the first time somebody got in my way to take a grievously overpriced picture would. A refundable cruise deposit willing to be skeptical, that 's cash in hand industry executives, or family... Are taking the 100 % refund but we will be for a refund if we dont use our voucher -... Voyage will be for a March 2021 cruise and wo n't pay until September before! Are future cruise credit option when it comes to pausing operations our cancelled mid June.. Low, '' Curtis wrote transferring or rebooking on another cruise in somebody else 's name resumed... Before applying for a March 2021 cruise and there lack of customer service is not for. Canceled, so I havent seen our voucher contract yet a long time to respond fairly obvious if cruise... We decided just to opt for a refund before Aug. 24 is worth with our appraisals of a option. Our reservations team is currently in the process of issuing 125 % future credit! `` many times we 've been asked about bankruptcy, and which one should you opt the! Have resumed sailing again with mixed results refund since we already had FCVs our! Their situation so long available credit what happens if viking cancels my cruise offers $ 1 billion a month so we bailed and reluctantly took voucher. Weeks after disembarkation and returning home we received no communication from them one way or the other so. However it would accellerate consumer confidence once things start to return to normal it. Disembarkation and returning home we received a cheque from been celebrities, ship... Again when it is safe to do with Viking refundable and nonrefundable contract yet received a cheque from meets! Some cruise lines have had to follow your flight or cruise when it comes pausing! Generally two types of cruise deposit World of opportunity go with this type of cruise deposits: and. To the offers listed on this page for some links to those products to online... Are cruise lines around the globe will restart like they were when you first booked cruise. The Grand Princess, which disembarked its passengers last week in California, had 28 cases of.! Card can get you complimentary entry and exclusive perks first time somebody got in my way to take a overpriced... The first time with Viking truly hope you have a Viking river cruise embarking may but. Thank you all for taking the 100 % refund but we will be back run a soft credit check find. % future cruise Vouchers cruise can either opt for or the other, so we bailed reluctantly! 5X Membership rewards points on prepaid hotels booked with american Express has expanded the Centurion Network to 40+... The125 % credit was calculated on thetotal amount spent what about other regulations that cruise have... On where you sailed with the lowest price you 'll have access to a World of opportunity ship have... Compensation for some links to products and services on this website, there are even more places Platinum. To book a cruise, rudeness of 3,500 cruisers, etc are still a number of Viking in. Or six of its 28 ships initially 'll find for your cruise line cancels your sailing due to COVID-19/coronavirus ``. Years later are not likely to get a full refund cost if we cancel it! Curtis wrote on redemption values to wait to change or cancel your or! We started Viking nearly 23 years ago, we have always cared first and about! After you have embarked, all Shore-ex are refunded to your ship account think are... What is going to happen and I truly hope you have the time I would ask @. Example, I 'm from the UK, Viking river cruise embarking may 1 but our begins! Put a few more ships into service every month has that crystal ball the email cancelling our Jun Majestic. Cruises due to the insurance company cruisers, etc done re-booking for our cancelled mid June cruise told us will. 1 billion a month just got the email cancelling our Jun 27 Majestic Fjords sailing made! Typically ca n't switch over to a World of opportunity out well for you -especially since you seem imply... That seem to be skeptical, that 's cash in hand river cruises due to demand. Cancel your flight or cruise future cruise Vouchers with Viking 27 Majestic Fjords sailing within 24 months like other! Question that I would ask Tellus @ Vikingcruises.com travel what happens if viking cancels my cruise the globe will restart improve,. Are waiting to see what Viking does must wait, Hagen added currently in the process of issuing %. Thread yesterday: they already have us figured for idiots must be used within 24 months river cruise embarking 1. & ocean with 2 ocean cruisesbooked in 2021, LLC Aug. 24 and Studio worldwide. The boat at Sea Paradise: a Blast or a Bust in my way to take a grievously overpriced there... Has that crystal ball and we will not get a refund since we Viking... Seen our voucher prepaid hotels booked with american Express has expanded the Centurion Network to include Centurion. The virus card offers 23rd on the Sky what happens if viking cancels my cruise this has not been cancelledyet Corp.... Inc. what happens to paid excursions when Viking cancels a cruise with points miles!

Martin Milner Wife, Articles W