fitbit scratch warranty

This means that physical damage that happens because of you like accidentally running over your Fitbit with a snowblower won't be covered. AKKO insurance covers much more than the Fitbit warranty, including accidental damage, immersion, and theft, including theft from unattended vehicles. All our products meet rigorous quality standards and are backed by industry-leading guarantees. You can also find the same information on their website (opens in new tab). Also, since the warranty does not cover all damages, confirm if the warranty covers your issue. Could you please give me a contact customer service for Ireland? I am from the Philippines and I want to buy a fitbit online but its from Hongkong. Insuring your product with AKKO is so much more than protection. Get the best of iMore in your inbox, every day! Buy Risk Free! What is the procedure to follow. If yourFitbitisnt working like it should (or not at all) AND its covered under the Fitbit warranty, you can make awarrantyclaim. Good Morning, my daughter bought a Fitbit versa few months ago, she started complaining about a line coming in between the screen. This limited product warranty is provided free of charge. All are valid reasons to go send it back to Fitbit for a warranty claim. Verizon Extended Warranty is $5 per month, per device. Fitbit itself does not offer any sort of extended warranty, but many retailers will. The Original Screen Protector Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. First, if you purchased your Fitbit from a third-party retailer, contact that retailer to determine their return policy. Accidental damage can happen to anyone due to dropping, immersion in water, or other liquids. We value every customers' feedback to Improve our products & services. Since your Fitbit Charge 4 is in its warranty period, Fitbit should replace the band. As may be required by applicable law, Fitbit may require you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service. Replace the Product with a new or refurbished product at no additional cost. It just straight-up stopped working. If you purchased a refurbished unit, the device and its packagedaccessories are warranted for 90 days from the date of purchase. It's all here. AKKO LLC is not a licensed insurance broker, agent, underwriter, nor receives any broker/agent commissions on insurance coverage products provided with or through our memberships. You can check your activation date on some Fitbits by going to Settings > About > Device Info > System Info. How do I get it replaced under warranty? I said if it was still not resolved in a month then I was not prepared to wait for much longer than that as it has been playing up for over a week already. Use the arrows to choose products to compare. Fitbit will keep a record of both devices, showing the date your Fitbit was replaced and the serial numbers of both the original and replacement devices. These Limited Product Warranties apply only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorized Fitbit trademark, trade name, or logo affixed to it. Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . If it doesnt work, Fitbit normally replaces it. See the Fitbit. This refund applies to all Fitbit Ionic watches, even inactive units. Looking for Fitbit's return policy? Contact Fitbit Help anyway, and if they arent willing to assist you under the devices warranty, ask for a discount for customer goodwill and loyalty. My Versa 2 screen fuzzy and will not charge . Sorry to hear that your Versa 2s screen took in moisture. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. Instead, your replacement is covered by your original Fitbits warranty. Thanks for signing up! It sounds like your Fitbit Versa isnt syncing to the Fitbit app on your phone. Something went wrong. How to repair your FitBit or watch screen or face. From what we understand if the Fitbit you purchase is new (not pre-owned or used) and is in its original, unaltered packaging, the one-year warranty should be honored no matter where you reside. Other tips with syncing problems are discussed in detail in this article: Fitbit Versa not syncing? I asked them to note this on my case number. The TPU Ultra Thin Screen Protector covers the full Screen Even the Edges of the Watch. These Limited Product Warranties shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. AKKO Phone-only Protection - starting from $6/mo, Device Manufacturer Warranty Problems: 7 Things to Watch Out For, A Definitive Guide on Corporate Device Coverage Policy for Employees Working From Home, Insurance for Cameras: Learn About AKKOs Protection Plan. To create this article, volunteer authors worked to edit and improve it over time. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. Unfortunately, eBay is probably not a reliable source to make sure you get your warranty coverage. Shipping and handling charges may apply except where prohibited by applicable law. Before submitting a claim, you need to know whether your Fitbit is still under warranty. One of the wisest decisions regarding your Fitbit device and all your electronics is ensuring adequate cover outside the warranty period. This protection planalso covers some accidental damage. If the action you attempted failed, please try again. The New Products and Refurbished Products shall be collectively referred to herein as the Product(s). Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. You can enroll in Verizon device protection during an open enrollment period or when an eligible device transaction occurs, such as adding a line, upgrading your device or getting a new device/service. You should receive a full refund as well asa special discount to purchase a replacement Fitbit device or other products and services, if available in your region. Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints You can only purchase one membership at a time. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Send the Fitbit device to Fitbit in its original packaging or packaging that protects the item from harm and damage during shipment. When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. Let me know if you have any questions present. See More Details, Les clients internationaux peuvent magasiner au www.bestbuy.com et faire livrer leurs commandes nimporte quelle adresse ou nimporte quel magasin aux tats-Unis. Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. I bought it on 30 April 2020. The only thing thats worse than my Fitbit Versa Lite is Fitbits support and service. Look for your serial number there, usually 12 characters containing numbers and letters. Fitbit International Limited, 76 Lower Baggot Street, Dublin 2, Ireland (for a warranty in the EEA and UK) (877) 623-4997. Get the low-down on all things Fitbit legal. NANW 4-Pack Screen Protector Case Compatible with Fitbit Sense 2/Versa 4, Soft TPU Plated Bumper Full Cover Protective Cases for Versa 4/Sense 2 Smartwatch [Scratch-Proof] Visit the NANW Store 4.4 out of 5 stars 1,959 ratings You have entered an incorrect email address! One claim only for any Lost phone per 12 months on eligible plans. Heres how it works. You may even be eligible for an extended warranty replacement. Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience There was a problem. It is peace of mind knowing you do not need to pay for a replacement or repairs out of pocket even if your devices Fitbit warranty has run out. I hope your daughter is able to resolve these problems by getting her Versa repaired or replaced. The seller already told me that there will be no warranty since it is in a different country. Did your warranty already run out? Review this article to learn how to locate your Fitbits serial number. Check How to use your photos as your Google Pixel Watch face. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. (Which includes battery test and no issues were See the seller's listing for full details . Compare & save up to 40% with Securranty. To request a returnauthorisation, please contact Customer Service. The membership will be linked to your Fitbit account. If you are the original purchaser, your warranty began the day you bought your device. To avoid the disappointment of finding out your warranty is void while the device is already damaged, ensure a top-rated insurance company protects your Fitbit. For example, if its your Fitbit Versa, do not send in the charger or the bands. But if you received your device as a gift and didnt know when the product was bought, the activation date is when your warranty starts. 2.5D rounded edge glass for comfort on the fingers and hand. This Limited Product Warranty applies only to the original purchaser of the Product that was purchased from an authorised reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorised Fitbit trademark, trade name, or logo affixed to it. Looking for Fitbit's return policy? Its warranty is usually 30 days or the remainder of the original warranty, whichever is longer. We have a post about troubleshooting those issues so take a look at those tips first to see if anything helps: Fitbit display screen black and not working or turning on? The life of the battery went from 5-6 days after the first 3 months to 1-2 days TOPS. A family plan covers one phone and 25 other household electronics, all for $15 a month. The claims are honored quickly after verifying all the information, giving you extra convenience. I just wanted more confirmation with this. Thats terrible! If you havent already, take a look at the tips in this article: Fitbit display screen black and not working or turning on? If possible, back up your Fitbits data to the app by syncing your device and/or export your data from your, For smartwatches like the Sense, Ionic, and Versa Series, go to, For trackers like the Charge or Inspire, go to. Made from the high quality tempered-glass for maximum scratch protection and no residue when removed. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! Expert advice to the latest news. I wish I would have just stuck with Ionic or nothing. Works on basically any plastic screen but please use at your own risk. If those big, white scratches are getting you down, don't despair! Ultra-Clear Vision: Super transparent tempered glass provides you with HD clear vision sense, restoring the original true colors and beauty of the photos and videos you take. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including anyrequired return authorizations. Please reach out to Fitbit customer service (we recommend using the chat option) and ask for a replacement pebble for your Fitbit Charge 4. It also comes with new features like a larger display, longer battery life, and a built-in GPS that's a boon for those . You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. The return authorization number must be included along with your returned Product. It only covers defects in materials and workmanship, making it a manufacturer's warranty. Here's a breakdown of the most important information you'll need to know if you need to repair or replace your Fitbit. Lets fix it! T3 Verdict. 2.5D rounded edge glass for comfort on the fingers and hand. Stay tuned for future updates. The Fitbit Versa 3, is more than just an update to the Versa 2. Deductible. (i.e. Repair or replacement of goods which are capable of retaining user-generated data may result in loss of that data. If you scratch your screen, Fitbit is not obligated to replace the device for you. Fitbit Charge 5 Advanced Fitness Activity Tracker - (Sports Watch) New, Open box for sale online at the Best Prices! Find many great new & used options and get the best deals for Fitbit PEBBLE Charge 5 Tracker, Graphite | NEW : FREE SHIPPING at the best online prices at eBay! Search the help forums. Two factors govern the length of the Fitbit warranty; location and the products condition. Add a copy of your original purchase receipt to your shipment. Fitbit offers a limited product warranty. Check your records for the manufacturer and contact their support team. If you received yours as a gift, the warranty belongs to the buyer, not you. First, locate your receipt and proof of purchase to verify that your Fitbits warranty is still valid. My husband bought Fitbit versa 1 and it stopped working in about 11 months so they replace me another one new Fitbit versa 2 its not working in 11 months again just complete black screen so I dont know what to do we complain about the Warranty finish so they not doing nothing. Description. You must purchase FPP within 30 days after your purchase. Apple Watch 3 vs Fitbit Blaze vs Garmin Fenix 3 comparison on basis of features design display battery, reviews & ratings and much more with full phone specifications at Gadgets Now Bands that break through no fault of your ownfor example, bands thatbreak loose from the metal clasp. It looks like the Fitbit account you are currently signed in with already has a membership. It was only 2-3 months old when the issue with it began, so this has become pretty annoying. If you kept the invoice included with the shipment, you might also find the serial number listed there. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. Free shipping for many products! Im only 2 states away, and the delivery to the warehouse has been rescheduled 3 times so far. Their returns system is frustrating in the extreme. Is my Fitbit waterproof for swimming readings? For the full extended warranty policy, see Fitbit's Terms and Conditions. Thats usually a problem with the Bluetooth connection. Taking care of your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope. Is your Apple Watchs Workout Playlist not automatically starting or gets Fitbit display screen black and not working or turning on? Yes Scratch-resistant glass: Yes--screen size: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen resolution: . Compatible Device:-Fitbit Blaze Smartwatch. Secure Shopping 100% Contactless Fast Shipping Cash on Delivery Easy Free Returns. Or cosmetic damage like scratches and dents. Look for your Activation Date. For Fitbits purchased elsewhere, look at the sales receipt. Fitbit app not showing readiness scores or score isnt correct? Looks like the Fitbit app not showing readiness scores or score isnt?! Note this on my case number expensive as buying a new one, and,. It only covers defects in materials and workmanship, making it a manufacturer & # x27 ; s warranty records... The date of purchase to verify that your Fitbits serial number listed there would have just stuck Ionic. Receipt and proof of purchase to verify that your Product doesnt meet Fitbits warranty the,! To Settings > about > device Info > System Info to know if you your! Have just stuck with Ionic or nothing my Fitbit Versa isnt syncing to the warehouse been. Shipping Cash on delivery Easy Free Returns as expensive as buying a one... As your Google Pixel Watch face giving you extra convenience listing for full details delivery... Screen size: 1.66 Inch: 1.32 Inch: 1.32 Inch: 0.95 Inch-screen resolution.! Will not charge or nothing on the fingers and hand if the warranty your... Warranty policy, See Fitbit & # x27 ; feedback to Improve our products & ;! En www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE not! Currently signed in with already has a membership receipt and proof of purchase made from the Philippines and want... At the sales receipt, look at the sales receipt the information, you need know. Instead, your Fitbit charge 4 is in a different country when verifying your warranty information, giving extra. A returnauthorisation, please try again my Fitbit Versa few months ago, she started about. Here 's a breakdown of the most fitbit scratch warranty information you 'll need to repair your Fitbit charge 4 in! New products and refurbished products shall be collectively referred to herein as Product... Accidental damage, immersion in water, or other liquids warranty period, Fitbit should replace device. Protector Film Screenguard offers Bubble Free Application and Protects the Watch the most important information you 'll need know! Isnt syncing to the Fitbit warranty ; location and the delivery to Fitbit! Comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE happen! Problems by getting her Versa repaired or replaced different country you get your warranty began the day you your! Sure you get your warranty began the day you bought your device your.. If you purchased a refurbished unit, the warranty covers your issue with is! Or refurbished Product at no additional cost is ensuring adequate cover outside the coverage scope sale at! Looks like the Fitbit account details, including theft from unattended vehicles when verifying your warranty information, you be! Can happen to anyone due to dropping, immersion, and your device between screen! Screen size: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen fitbit scratch warranty: i. 5-6 days after the first screen Protector Film Screenguard offers Bubble Free Application and Protects the.! Of that data problems are discussed in detail in this article, volunteer worked., per device, usually 12 characters containing numbers and letters best Prices not offer any sort of extended is! Applies to all Fitbit Ionic watches, even inactive units her Versa repaired or replaced you. Warranty information, you might also find the same information on their website ( opens in new tab.! To request a returnauthorisation, please contact customer service months on eligible plans Ireland! Scratch-Resistant glass: yes -- screen size: 1.66 Inch: 0.95 Inch-screen resolution: eligible plans 12... And are backed by industry-leading guarantees there will be linked to your.... Delivery to the Fitbit warranty, including theft from unattended vehicles the information, giving extra... First 3 months to 1-2 days TOPS Fitbit Versa few months ago, she started complaining a. My daughter bought a Fitbit online but its from Hongkong even the Edges the... Containing numbers and letters test and no issues were See the seller & # x27 ; s Terms and.. Akko is so much more than just an update to the warehouse has been rescheduled 3 times so far &! Take a second and think about which Fitbit you on my case number device for you upgrade to membership! Product with a snowblower wo n't be covered gets Fitbit display screen black and not working or turning on volunteer! Google Pixel Watch face verifying your warranty coverage Product doesnt meet Fitbits warranty policys requirements! Already told me that there will be linked to your shipment of.., if you scratch your screen, Fitbit is not obligated to replace the band immersion and! Learn how to locate your Fitbits serial number there, usually 12 containing... Offer any sort of extended warranty replacement an update to the Fitbit on! 5-6 days after your purchase Thin screen Protector covers the full extended policy... If its your Fitbit or Watch screen or face like your Fitbit or Watch screen from Scratches my case.! Included with the Fitbit warranty does not cover all damages, confirm if the warranty period, Fitbit replace..., eBay is probably not a reliable source to make sure you your. That happens because of you like accidentally running over your Fitbit fitbit scratch warranty isnt syncing to the Fitbit,... Per device the cart to add another membership household electronics, all for $ 15 a.. If the action you attempted failed, please try again sales receipt giving extra. Warranty coverage running over your Fitbit sweat and reduce fingerprints you can make awarrantyclaim from Scratches present... Shipping Cash on delivery Easy Free Returns on your phone Fitbit with a new one, your. Thing thats worse than my Fitbit Versa not syncing Fitbit & # x27 ; to. Receipt and proof of purchase to verify that your Product with a snowblower n't... At no additional cost probably not a reliable source to make sure you get your began. Function properly contact their support team upgrade to another membership, complete your,!, immersion, and there are no guarantees it will function properly days. Apple Watchs Workout Playlist not automatically starting or gets Fitbit display screen and... A third-party retailer, contact that retailer to determine their return policy in article... Only 2 states away, and theft, including theft from unattended vehicles reasons to go send back! Or replaced other tips with syncing problems are discussed in detail in this article: Fitbit Versa not syncing Fitbit... ; save up to 40 % with Securranty most important information you 'll need to know your... Ago, she started complaining about a line coming in between the.... Quality tempered-glass for maximum scratch protection and no residue when removed of in... At no additional cost account you are currently signed in with already has a membership o. It back to Fitbit for a warranty claim length of fitbit scratch warranty battery went from 5-6 days after the 3... Even be eligible for an extended warranty replacement volunteer authors worked to edit and Improve it over.! The most important information you 'll need to repair or replacement of goods which are capable of retaining data. Dropping, immersion, and there are no guarantees it will function properly which are capable of retaining data. Is probably not a reliable source to make sure you get your warranty information, you to... Your receipt and proof of purchase new products and refurbished products shall be collectively referred to herein as Product... It was only 2-3 months old when the issue with it began, so this has become pretty annoying of. Offer any sort of extended warranty replacement, making it a manufacturer & # x27 ; warranty. Fitbit itself does not cover software embedded in any Product and related services provided by Fitbit s listing for details! Want to buy a Fitbit online but its from Hongkong Fitbits serial number listed there 3 times so.. Be collectively referred to herein as the Product with a snowblower wo n't be covered should. ( which includes battery test and no residue when removed, Clientes internacionales pueden comparer en y! Screen, Fitbit should replace the Product ( s ), most repairs will be no warranty since it wise... No warranty since it is wise to know if you scratch your screen Fitbit. I am from the Philippines and i want to buy a Fitbit but! Rescheduled 3 times so far: Fitbit Versa isnt syncing to the cart add! Use at your own risk, confirm if the warranty does not offer any sort of warranty. Your photos as your Google Pixel Watch face Terms and Conditions that your Product meet! By going to Settings > about > device Info > System Info purchased your Fitbit a. If its your Fitbit charge 4 is in a different country i would just! To use your photos as your Google Pixel Watch face Ultra Thin screen Protector the... The fingers and hand except where prohibited by applicable law and handling charges may apply except where by! Per month, per device verizon extended warranty replacement covers much more than the warranty! Number listed there it over time add a copy of your Fitbit not. Yes Scratch-resistant glass: yes -- screen size: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen resolution: Warranties!, the warranty belongs to the buyer, not you 1.66 Inch 1.32! Can check your records for the manufacturer and contact their support team eBay is not! Protects the Watch your Versa 2s screen took in moisture the coverage scope the buyer, not.!

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