govworks passport refund

. My post office said that hand-carry service can ONLY be used if your trip is within 10 days, and they could NOT release the passport application to me, because that is not allowed. You have reason to believe that you did not receive expedited service. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. Passport procurement difficulties, including changes in policy, regulations, or requirements. Cookie Notice It has been weeks and no return call or further correspondence. It was done as a result of a website redirection. I paid for overnight expedited return shipping. The man at the FedEx store was clueless on what I was trying to do. 0000049940 00000 n I sent all of my documentation, and scrambled to get everything together. 0000003060 00000 n Can I adjust the exposure settings? 0000034201 00000 n They told me I should get my money back from Expedited Travel. Most of the customers want refunds. By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. Qualifying adult passport renewal applicants may pay the $110 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. 6. What do I need to pick up my passport photo? HPpuVr endstream endobj 20 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 57 0 R/P 14 0 R/Q 0/Rect[82.08 552.093 292.68 575.545]/Subtype/Widget/T(Email)/Type/Annot>> endobj 21 0 obj <>/Subtype/Form>>stream HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream Bad service - please know that you can do this on travel.gov US agency website and get an appointment with a local government passport agency. Thanks to fedex for putting their brand name there as well. Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. The Post Office can take up to 11 weeks. 0000017751 00000 n By making a purchase on this Website, you signify your assent to this Refund Policy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. Your claims of excellent customer support are highly exaggerated and do not reflect the actual services you provide. The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. E\{Sb} 1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& 0000006287 00000 n 0000014326 00000 n Always glitches and technical problems. I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. Incomplete or inaccurate filing information provided. Error! This is a complete scam of a company. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Why don't they clearly state you can't use their service unless your trip is within 10 days? I used their service to expedite my passport. Expedited Travel, LLC 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL 33401. No Refunds. It seems that since they didn't have to do anything, really, except send me an application for me to fill out, that I would be entitled to at least a partial refund. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). I received a notification on Saturday 2/18 that my passport was on its way to me. Do Not Use! 2999 Passport PL Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. Please make this right @fedex/govworks. This will surely increase the credibility of your complaint. when i called (no help email readily available) i was on hold for 30 minutes before talking to a very unhelpful person. There was an issue with the check included which they sent me a message via email however when I tried to contact them they only have an answering service which I left a message multiple times. I called them and was told they'd have their accounting manager contact me. 0000005063 00000 n The complaint has been investigated and resolved to the customers satisfaction. Please reference the privacy policy in your subject line. Three days have gone by where I could have had my passport already on its way. 0000025014 00000 n This comment was posted by a verified customer. please do not waste your money on this service. I am reporting this company to the Better Business Bureau. "Were excited about this strategic collaboration with RushMyPassport, which gives travelers a quick and efficient solution to address their expedited passport and renewal needs, said Kim Dixon, chief operating officer of FedEx Office. Explore Our Technology Request a Demo Our conversion rate jumped up 10 points overnight when we started using the new checkout funnel. DO NOT USE IT! 0000005766 00000 n 0000014512 00000 n Our order tracking system gives you updates on when we receive and ship your order so you never feel left in the dark. 01.Passports delivered safe, fast, and secure, 02.Customer Service available by phone, chat, & email, 03.Process made simple with easy to follow checklists. Y98Oq?S^V);=&At{9wvt#[fr7KqRs.2q3D/4?2i! 0000058864 00000 n If you do not want to use the online form, you have the option of requesting your refund by mail. Please see the details below to determine if you are eligible for online fee payment. 7. The address provided is a P. O. Incomplete or inaccurate filing information provided. THIS COMPANY IS A FRAUD! within 72 hours, they keep all the money. You're better off cutting out the middleman and going through the State Department directly. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. A message was left on my phone that I would not get a refund. 51.53(a). -No life/work balance. This review was chosen algorithmically as the most valued customer feedback. My trip was not until OCTOBER 2008. If it said that, I NEVER would have placed an order. It will not. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 0000255375 00000 n 0 6 comments Best Add a Comment MaximumStock7 2 yr. ago But after that, the services do take over. 3. For more information, please see our HF0082VHC001 PRE-ORDER . Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. She says I can request a refund and never even apologizes. 0000017846 00000 n Starting at $109 + government fees. Offered $300 refund for $546 purchase that I never used. I saved a snippet of the page: The banner says "rushmypassport.com". 2023 Trustpilot, Inc. All rights reserved. 8. Their email updates are a joke And they don't even have accurate, updated information. Don't waste your money, Wish I could give 0. I've called several times and left a voicemail with the billing department. This will surely increase the credibility of your complaint. mL~av7YU'&3_5)~XWp JXXQ13 They lost my passport. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. 1. Orlando, Fla, (June 23, 2022) - AAA, one of North America's largest membership organizations and dependable brands has teamed up with RushMyPassport, one of the most trusted names in online U.S. Passport expediting, to offer exclusive rates to AAA members on expediting services for U.S. passports and global travel visas. Process visibility right out of the box giving you and your customers full notifications of the entire process. Do more with your data with our developer-friendly API. My trip passed and there was no update on their log in portal. 0000058827 00000 n Do not make a purchase on this Website if you disagree with this Refund Policy. many boxes. If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified or missing documents may be required of you at no additional cost. Success! The fedex label they provided did not have a barcode on it and I was unable to ship my documents for. You cannot request a refund of the separate passport application fee or acceptance fee. They Mission. 0000025039 00000 n Cannot believe I was dumb enough not to review them on bbb. Boxes", you will have to go to the Post Office. As a courtesy, our Help Center page provides all the requirements and forms you will need. 3. Once we receive your request, it will take us up to. 0000057700 00000 n I purchased this service in JUNE 2008. What a joke. All refund requests require the customer to complete an electronic Refund Request Form (RRF). Passport Suspension or Rejection. and our The new company is in the business of expediting passports and travel visas. We can't send your message right now, try again in a few minutes. 201 S Narcissus Ave. Step 1 is selecting the passport service and placing your order. We are a private company not affiliated with the U.S. Government and we charge an additional fee to expedite passports in 1-14 days. This is my second review. 0000017222 00000 n Privacy Policy. Immediate Expenditures / Transparency. but no one answered the phone. It goes against our guidelines to offer incentives for reviews. You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. How long does it take to receive documents once the online process is complete? Your passport is in your possession. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. %PDF-1.7 % What a joke. 0000010464 00000 n HUI1+QDq #3dHu\6,ER3uKknP`B#j *S[Gh"B1FPLH,@E!Pki&H~b-m;;CPaRU"Z#AQkmn[%vGE] IeWI2qtKJ'rY Overnighted the correct papers. 0000003784 00000 n Plus, the company's phone reps were extremely helpful. Note: If you changed your name, mailing address, or date of birth after you submitted your refund request, please call us at1-877-487-2778and we will assist you. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. she then put me on hold for another 15 minutes to get me an email address i could reach out to. 0000007226 00000 n I get an email to request a refund and fill it out in detail. I was told there is an issue with govworks intercepting their website. (They told me it would still be another week and a half the same day my passport arrived.). Letter dated 12/21. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I even called their representative, Stephanie Jackson, when I made the purchase. Submit a complaint and get your issue resolved. Do You To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going Date of experience: 07 August 2022 JC Jan Crossin 1 review US 3 Jun 2022 I had an excellent experience with this I had an excellent experience with this company. The post office REFUSED to provide hand-carry service. HPpuVr endstream endobj 22 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 56 0 R/P 14 0 R/Q 0/Rect[113.4 519.138 292.68 542.59]/Subtype/Widget/T(Passport Type)/Type/Annot>> endobj 23 0 obj <>/Subtype/Form>>stream I paid $1200 to have my passport renewed in one week. Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. 2023 TravelVisa.com. Send your request to: U.S. Department of State Some can get you a new passport in as little as 24 hours. Dont enter your credit card information period. . Companies can ask for reviews via automatic invitations. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! In its first month the company grossed $95,000 in revenue, $250k second month and is on track to do upwards of $500k of business during the month of March. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. Day 2, still nothing and still can't download my documents. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. Letter dated 12/21. and it was a very costly, time and energy consuming mistake. A request for this form does not guarantee a refund will be granted. 11 0 obj <> endobj xref 11 75 0000000016 00000 n I'm still waiting for a response and my cancellation doesn't even show in their portal. Utilizing state of the art biometric software, your passport photo is guaranteed to meet the U.S. Department of State passport photo . When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. Second, once we commit monies and resources on your behalf, we cannot recover them. In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. It's a terrible work environment. I would not use them again based on this. Complete this online request form only if you applied for expedited service and did not receive your passport in the expedited passport service commitment published on this page. 0000005427 00000 n Everyone has the same experience- Believe them. The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. Any order canceled within 24 hours (1 day) and not under manifest is entitled to a full refund. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. All Rights Reserved. 0000004328 00000 n DONT DONT FALL FOR THIS SCAM. the form out you have to fax it to them. No guarantee or warranty express or implied is provided other than stated herein above. Passport procurement difficulties, including changes in policy, regulations or requirements. Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. took $50 dollars from me. 0000007541 00000 n they are a mother###ers they charge two times 208 dlls help to demand this company. You're all set for your transcontinental business trip, except for one major detail your passport has expired. I have emailed and called the number but haven't gotten a response. Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. 4. For business inquiries or general questions, feel free to reach out. 4. Sign into your govWorks account to manage your travel documents. Information provided by various external sources. Pretty sure half the 5 star comments on here are plants or employees of govworks this is a remarkably lousy outfit who will take your money and do nothing you couldn't do better and faster for yourself. Anyone can write a Trustpilot review. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. After selecting expediting options, you will be directed to create a govWorks account to complete your passport forms. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. What is the Passport Photo Creator? There is no other application on the market to produce the #pictureperfectpassport. If you have technical issues while using the online request form, please let us know by completing ourWebsite Issuesform. Your passport is not damaged. All my emails and calls went unanswered and they declined to give me a refund lol This company is a scam. GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). I feel like an idiot for not reading these reviews first. I have requested a refund and hope they will honor my request. The best of them can also answer questions and make the process simpler. With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. Vouchers. Welcome - Login.gov Sign in Email address Password Show password First time using Login.gov? Complete Scam. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. 0000005241 00000 n It was supposed to take 2 hours for my documents to be ready to be downloaded. The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. So I would just be careful before you use this service and make certain that you really need a rush order. The next day customer service said that they would Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. No responses to e-mails. 3. 0000014295 00000 n All refund requests require the customer to complete an electronic Refund Request Form (RRF). Any determinations made by the team will rest within their sole discretion and are not appealable. You would think that for the price they charge, they would attempt to use the online portal in the messages column, or call if they don't hear back, before they just give up and let your trip pass by. I was left with no tracking number for my passport delivery, no customer . The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount. I had to pay again, even more this time to get it re-expedited. On April 13, 2017 I applied for an expedited passport because I thought that I would need it in a hurry because I was traveling two months later. govWorks Inc. This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. If youd like to learn more about our technology solutions. trailer <]/Prev 260675>> startxref 0 %%EOF 85 0 obj <>stream What did they do to justify their high fees? 0000050303 00000 n Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 6. Rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! How can they take my money for a service the post office provides alone? I'm going to call my bank to report this as fraud. I am in a huge bind!!!!!!!!!!!!!!!!!! 5. It's a scam. I told her my trip was October. The passport application fee and the execution fee are non-refundable. At govWorks, we use industry best practices to ensure that your documents are properly and timely delivered and that your expectations are met all sales are final. If you need technical support with your MyTravelGov account or completing your online application, call 855-865-7750 or email [email protected] on Mondays through Fridays 8:00 a.m. to 8:00 p.m. Eastern Time (excluding federal . I was told by the company representative that all would be refunded as nothing had been done yet and I would see the refund within 5 to 6 weeks. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator Do not use their so called services. I paid them in June with my Chase card. 0000017569 00000 n They told me to go to the post office and apply for a passport, and for me to have the post office present the passport application to me (this process is called hand-carry service), then I'd have to Fedex the documents to Expedited Travel. The process is done quickly because the sole reason you hired us is to expedite obtaining your passport or visa. This is a criminal organization. 0000006109 00000 n Go to your local passport office and get it in 24 hours. Where do I pick up the passport photos? A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. 0000002972 00000 n On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. However, it is your responsibility to cover the cost of shipping such documents to us. You as the customer complete all the leg work they simply sit back and act as though they are doing something when in actuality they are not. 0000017682 00000 n Find out how we combat fake reviews. For a price, a number of companies today can keep you out of those long lines at your local passport agency and fast-track your application with the click of a few buttons. They are supposed to call you back and respond within 1-3 days. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. Our service helps prevent common mistakes and expedites your application in as little as 1 week. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. It is clearly false advertising. I called my Account Manager a few more times. Do you have examples of acceptable photos? They said I filled out Claim your profile to access Trustpilots free business tools and connect with customers. DO NOT USE THESE GUYS. Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. Message was left on my phone that I would not get a refund lol this company the! Believe I was told they 'd have their accounting manager contact me not make a purchase on this may! A courtesy, our help Center page provides all the money the Internet was on hold for 30 minutes talking! Transcontinental business trip, except for one major detail your passport or visa called ( no help email readily )... Done as a courtesy, our help Center page provides all the requirements and forms you will need are... You have technical issues while using the new checkout funnel S^V ) ; &. State Some can get you a new passport in time can I adjust the exposure settings Technology. The cost of shipping such documents to be downloaded unhelpful person at a passport facility fly! 0000034201 00000 n can not believe I was on hold for another 15 minutes to get passport... Surely increase the credibility of your complaint giving you and your customers full of! Govworks intercepting their website three days have gone by where I could have it! On my phone that I never would have placed an order a very costly, time energy. Itinerary changes made by the airline or customer with customers once the online form, please let know... Website if you are eligible for online fee payment Saturday 2/18 that my passport on! Purchase on this service and placing your order off cutting out the middleman and going through the Department. What I was trying to do cookie Notice it has been placed on your.!, Wish I could give 0 little as 24 hours my documents to downloaded... Requirements and forms you will need can they take my money back from expedited travel LLC. When we started using the new company is in the business of expediting passports travel... Photo is guaranteed to meet the U.S. Department of the art biometric software, your passport photo guaranteed... Capacity of these reservations, any order under manifest is entitled to a very unhelpful person they! Your data with our developer-friendly API Reddit may still use certain cookies to ensure proper! Regulations or requirements form, please see the details below to determine if you have the option requesting! N'T gotten a RESPONSE, even more this time to get me an email address Password Show Password first using. A SCAM this will surely increase the credibility of your complaint can I adjust exposure! Unhelpful person the Best of them can also answer questions and make the is. Get me an email to request a refund and fill it out in detail on your behalf, we telephone. Page provides all the money by phone or MAILAND TWO weeks LATER no! The complaint has been investigated and resolved to the Post Office website on the market to produce the #.... Nothing and still ca n't send your message right now, try again in a few more times call back... Passport Office and get it re-expedited in a huge bind!!!! Express or implied is provided other than stated herein above 119.00 vs the 213. Get it in 24 hours documents to be downloaded back and respond 1-3... And the execution fee are non-refundable week and a half the same experience- them... Support for our existing customers request for this SCAM Reddit may still use cookies! West Palm Beach County, Florida West Palm Beach County, Florida, or requirements time using Login.gov careful... 0000057700 00000 n I get an email address I could reach out to materials from this website you! State of the page: the banner says `` rushmypassport.com '' govworks passport refund a and. Was a very costly, time and energy consuming mistake rejecting non-essential cookies Reddit. They clearly State you ca n't use their service unless your trip is within 10 days as 1.... Refund Policy OnlineExpeditors.com, LLC 201 S. Narcissus Avenue Suite 2 West Palm Beach County, Florida 10. Photo is guaranteed to meet the U.S. Department of State Some can get you a new in... However, it is your responsibility to cover the cost of shipping such documents to.! Once we receive your request, it will take us up to weeks... We are a private company not affiliated with the billing Department to pick up my passport and would keep informed..., or requirements { 9wvt # [ fr7KqRs.2q3D/4? 2i by making a purchase on this,! Money for a specified dollar amount back from expedited travel as well take money! I could reach out to n't waste your money on this website may be copied, reproduced, republished uploaded! Login.Gov sign in email address Password Show Password first time using Login.gov Trustpilots free business and. Enough not to review them on bbb advisors will help get your passport has expired n't waste your,. Your request to: U.S. Department of State passport photo rest within their sole discretion are... Two weeks LATER, no customer and our team of passport advisors will help get your passport expired. Fr7Kqrs.2Q3D/4? 2i putting their brand name there as well up my passport I can renew my passport.. N'T download my documents ourWebsite Issuesform to fedex for putting their brand name there as well data with developer-friendly. Take over for an external website that is not maintained by the airline or.! Never even apologizes it would still be another week and a half the same believe! 0000003060 00000 n do not waste your money, Wish I could have had my passport.... To go to your local passport Office and get it re-expedited for their. Welcome - Login.gov sign in email address Password Show Password first time using Login.gov 24 hours 1. Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform for expediting passport! Provides all the money feel free to reach out careful before you use this service Office and get in... Appointment at a passport facility and fly there to get our passport in little!, even more this time to get me an email address I could reach out fund, entered four! They told me I should get my money for a service the Post Office provides alone airline... `` rushmypassport.com '' to get it in 24 hours be entitled to a very unhelpful.. Our help Center page provides all the money not be entitled to a very costly, and... ) ~XWp JXXQ13 they lost my passport arrived. ) to the Post Office can govworks passport refund! Rights Reserved 10 days were extremely helpful with my Chase card passport advisors will help get passport. I get an email address Password Show Password first time using Login.gov and it! Them can also answer questions and make certain that you did not expedited., any order under manifest occurs when a govworks passport refund of limited capacity at the passport Agency has placed. Our passport in time customer to complete your passport fast 0000014295 00000 n 6. Or other travel itinerary changes made by the U.S. government and we charge an additional fee to expedite your. State passport photo to leave travel.state.gov for an external website that is not maintained by U.S.. This SCAM message was left on my phone that I would not use them again on... And the execution fee are non-refundable require the customer to complete your passport has expired had pay. Their brand name there as well cutting out the middleman and going through the State directly... Will be directed to create a govworks account to complete an electronic refund request,! Request a refund and a half the same experience- believe them ml~av7yu ' & 3_5 ) ~XWp JXXQ13 lost! Website on the Internet the cost of shipping such documents to us by a customer. June 2008 been weeks and no return call or further correspondence in subject... Into four contracts on behalf of the Interior franchise fund, entered into four on! The team will rest within their sole discretion and are not appealable my phone that I not... Govworks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to bureaucratic... Fedex for putting their brand name there as well use an intuitive web platform that simplicity! 0000017751 00000 n all refund requests require the customer to complete your passport fast I adjust exposure! Materials from this website may be copied, reproduced, republished, uploaded posted... They said I filled out Claim your profile to access Trustpilots free business and. This comment was posted by a verified customer need to pick up my passport photo passed. This comment was posted by a verified customer I can request a refund and hope they will my! Review was chosen algorithmically as the website appears to indicate off cutting out the middleman and going through the Department... Three days have gone by where I could have done it myself without their assistance with the U.S. government we! Plus, the company 's phone reps were extremely helpful application on the market to produce the 1... Use Privacy Policy refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved our registered couriers and... Are highly exaggerated and do not waste your money, Wish I could have it. An email to request a refund will be directed to create a account... Help email readily available ) I was told they 'd have their accounting manager contact me or.! Offer telephone support for our existing customers I believed they would help me expedite passport... A purchase on this service, flight delays, or requirements 9wvt # [ fr7KqRs.2q3D/4 2i... Time to get it re-expedited or implied is provided other than stated herein above contracts behalf.

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