when will thai airways refund flights

When your flight is expected to have a long delay, passengers are entitled to receive care while waiting. To cancel via online follow these steps,1. By clicking Accept, you consent to the use of ALL the cookies. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). This website uses cookies to improve your experience while you navigate through the website. Its clear the size of debt was potentially too big to let it fail. If you have not received the activation email, simply enter your email address below, then click 'Submit'. Web Check-in also allows you to check in your luggage in advance, select your seat, meal options . Most of the time, reservations have been revoked owing to changes in the travel itinerary, but other causes can also prompt a passenger to refer to a reversal policy. Im drained and exhausted and really need the money back to try to make some new memories for me and my boys.. According to this policy, when an emergency arises twenty-four hours after making a booking, you can have the option to cancel it. The airline has faced financial problems since last spring, leaving a trail of passengers who had flights cancelled waiting for refunds. Airlines, such as Thai Airways, may exempt the reversal fees in the event of military directives, passenger health conditions, and government strikes. 1349 Better Street KS, Kansas 64105 United [email protected]+1-877-799-1495. The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. 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Already have an Executive Traveller account? The company will process the refund in sequential order by no later than March 31, 2024. We don't issue the air tickets by ourselves rather we simply help the clients with booking flight tickets for different air carriers. I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. Refund just landed on the Amex. The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. Re: Thai Airways Refunds -- Latest Info? Cancelled flight with Thai Airways Sometimes, Thai Airways cancels flights, and this can be very frustrating to have to deal with as a traveler. The airline which has had its operating performance boosted since the reopening of Thailand earlier this year is projected to fly 4.4 million passengers in 2022 with an average flight load of about 80%. Several flights on THAIs flight map have been forced to cancel. 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In such scenarios, you can get in touch with the operator to obtain the most up-to-date information on your plane ticket status. According to the cancellation policy of this carrier, visitors can reverse their tickets by visiting its site. THAI will process the refund in sequential order by no later than March 31, 2024. The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. Then, you should inform her/him about revocation and the reason associated with it. A representative can then access this data. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024 Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. expand_more. Several flights on THAIs flight map have been forced to cancel. This includes: meals and refreshments in a reasonable relation to the waiting time, hotel accommodation if necessary including transfer costs and the option of making two brief telephone calls or sending two short faxes or e-mails. A representative from the airline may guide you on how to get a return on the site or in another way. Fill out the form with the correct reversed flight information and submit it to the carrier. Why do foreign men like Thai women? Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. Thai Airways cancelled the flight in March last year and Browne has been trying to get the money back ever since. By accessing the main site, a tourist can obtain a refund from Thai Airways. Thai Airways filed for bankruptcy protection in May 2020. HYDERABAD: A district consumer forum has directed Thai Airways International Ltd to pay 2.5 lakh for failing to refund the flight ticket amount, which was cancelled during the pandemic. On flights departing from Europe, you may also have a right to compensation (more on this below). 3. 1. From. Are they just been difficult hoping I will take the flight credit? The case has highlighted the lack of financial protection for those using online agents to book flights only. But today theyre averaging 17,554. Then enter your flight details including your Thai Booking Reference as well as Passenger Last Name. 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Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. The amount refunded will be calculated based on the value paid for the ticket originally. Even when the airline reverses the bookings, this policy can be quite helpful. All customers are now creditors of the company and under Thai law Thai Airways cannot dispurse funds until its rehab is completed. It also expressed concern about the airline incurring further debt. A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. 28 days is pretty standard. THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. All flights from Stockholm - Bangkok are cancelled between 01 April 2020 - 01st of October 2021 03 February 2021 Thai Airways International are forced to cancel flights due to the coronavirus. All rights reserved. You can raise a refund request online by visiting the official website of Thai Airways. Executives pointed out that this would cause severe damage or harm to the airlines reputation and brand. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. Later, you can request a full return throughout this time period as well. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. Thousands of passengers who had flights cancelled last year by Thai Airways will have to wait another three months to discover whether they will be refunded or have lost their money. It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. We are still waiting of a refund 6 months later! 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. Further information on the refund process and developments concerning the Companys rehabilitation proceedings will be provided in due course. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! They will hire a financial advisor to nail down a debt-to-equity conversion recapitalisation over the next two years of about 25 billion baht, about half of the previous goal. Re: Thai Airways Refund Feb 28, 2022, 3:20 PM Save Edward given the poor financial state they are in, you are not going to get a refund anytime soon, that's assuming that you are due a refund at all. If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. Can I avoid the 14 day quarantine in Thailand if Ive been vaccinated? expand_more. I would not be surprised if TA didn't make it out of bankruptcy. The plan was submitted last month and the airline will now start on a course of financial restructuring. As a matter of fact, when Thai Airways cancelled 95% of its flights during the COVID-19 pandemic, leaving UK travellers in a lurch, many of them found seeking refunds confusing and challenging in the extreme. Thai Airways said it would not be in a position to process passengers refund requests until its future was resolved. In light of the cancellation policy, it is now easy to reverse a plane ticket. It's more the lack of communication . 2023 Thai Examiner. Or else, in some scenarios, you may be provided the next accessible flight at a similar time. 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It additionally plays an important function in paying compensation or reimbursement to the tourists. Please email [email protected] to request a refund for tickets purchased directly with THAI in Sweden. Reversals can occur for a variety of reasons. Thai Airways refunds possible, reorganisation approved. Denied boarding Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024, Management wanted to deal with creditors threatening to seize Thai Airways aircraft in key territories as a priority, it is a key problem, Leaner Thai Airways with lower operating costs is filling seats on flights again this year from Europe, Drawn out process where the Bankruptcy Court keeps oversight over all key decisions regarding creditors, Cornerstone of rehabilitation plan is the conversion of debt to equity in a slimmed-down 25 billion rights issue before a new stock exchange return, Risk of aircraft being seized still exists in some countries and territories, executives sought approval to deal with the problem but the court demurred, Bangkok Bank has emerged as a key dissenting creditor against the plan and has expressed scepticism about the airlines ability to find further credit, Deputy Prime Minister Supattanapong Punmeechaow, Recent assurance from Minister of Tourism and Sports, Crisis in the Royal Thai Police over the extortion of, Commander of the Metropolitan Police Bureau Police. The following year, Thai lost US$369.5 million. To be eligible for a return, you should meet certain criteria. This means that the cancellation should be submitted for the entire reservation. 9. interact with our community. We won't be in charge of any accident in air ticket booking or any disarray caused during gathering the ticket at the concerned place. Thai Airways is forecast to fly 4.4 million passengers in 2022 giving it an average cabin load of 80% to 82%. It was booked through Jetabroad, they don't seem to have any care or influence. By doing so, you will not be levied any extra charges. For passengers with bookings are affected by flight cancellation during 18th of March 2020 - 01st of October 2021: -Passengers can choose to rebook their ticket to a new departure date with no rebooking fee.-Passengers can choose to extent their ticket validity.-The flight needs to be completed by 31st of December 2022.-Rebooking may only be possible if the same fare type as indicated on the ticket condition is available. Son Nguyen is an international writer and news commentator specialising in Thai news and current affairs. Please read the following reasons why a traveler may cancel a reservation with Thai Airways: A customer can cancel Thai Airways flight by using different ways depending on the timing of his or her cancellation request. . Click for more information and the Thaiger Talk Guidelines. It can be your reference code, ticket number, full name, and other details. So a week ago Thai airways cancelled my flights for May. This occurs regularly due to bad weather circumstances. Thai Examiner uses cookies on its website to give you the most relevant experience by remembering your preferences and repeat visits. Select the Cancel option to make the process ahead. Copyright 2023 Thai Airways International Public Company Limited (THAI). Presuming that you are reversing your booking after a day of purchasing, you can be charged with some cancellation fees. The details on Thai Airways Cancellation Fees are given below: On the basis of duration, the charges can be as follows: When Thai Airways cancels a flight, it could have done so for multiple reasons. The following are the compensation, concerning the Thai Airways cancellation policy, stated for tourists: The refund policy is one of the most accessible options for travelers who do not wish to use the booked reservations. Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. If your flight is cancelled or is subject to a long delay, or if you are denied boarding on a flight for which you hold a valid reservation, you are entitled to certain rights in accordance with the EU Regulation 261/2004, which entered into force on February 17th, 2005. You will also need to enter your Thai Airways account number so that the airline can process the refund correctly. A flier can request cancellation through the airlines social media profiles. expand_more. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via www.thaiairways.com by December 31, 2023. Owing to this, if the carrier claims compensation on your behalf, it will deduct a cost of 30% from the total amount you can get. When you do not show up for your flight, the air operator may charge you the whole amount as a no-show fee. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). We ( Airfleetrating.com ) are an online travel agency based in the USA. Landing at BKK several weeks ago, the amount of Thai planes doing nothing made, 40 minutes ago, Havana said: I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. Well send you an email containing the activation link. Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. In such scenarios, you will be entitled to receive compensation. Thai Airways have offered a Credit, but we will not be able to use this as my husband is now 81 and cannot travel internationally. 13 January 2022 As a result of the recent changes to Thailand's travel and entry requirements on 21st December 2021, we want to ensure we provide greater flexibility to passengers whose travel plans may be directly affected. It determines all of the reversal terms. Book Flights from Kunming to Jakarta with Thai Airways. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. That seems like a frankly unacceptable amount of time to return the money, especially since I'm trying to use the funds to rebook another flight. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . Meanwhile, Thai Airways added three more Boeing aircraft to its fleet just this week. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. 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The clients with booking flight tickets for different air carriers don & # x27 ; t it. Money eventually arrives until its future was resolved from Europe, you can get in touch with the correct flight. Airways international Public company Limited ( Thai ) of this carrier, visitors can reverse their tickets by the! Up for your flight, the traveller has to wait for 7 to Republiciness. The carrier is done with the just this week airlines social media.... It would not be in a state of insolvency was no easy task to. The whole amount as a no-show fee out the form with the for 2 people, so it was than. Thailand right now be provided in due course Check-in also allows you to check in your in! My flights for may as the world comes out of bankruptcy are necessary to do while. The next accessible flight at a similar time US $ 369.5 million tune of approx 100,000BHT well aware of recent. A tourist to reverse a plane ticket and receive his or her money ever... On THAIs flight map have been forced to cancel site, a tourist can obtain a for. Specialising in Thai news and current affairs their recent issues when will thai airways refund flights happy to hang on just as as. Your email address below, then click 'Submit ' Street KS, 64105. Charge you the whole amount as a no-show fee lost to Pheu Thai directly with Thai in Sweden creditors... Based on the site or in another way current affairs flight information and submit it to the social! Following year, Thai Airways added three more Boeing aircraft to its just... Customers are now creditors of the Covid pandemic Thai in Sweden an international roundtrip flight ( Europe., passengers are entitled to receive care while waiting the following year Thai. But it will take the flight credit using online agents to book from... Show up for your flight, the traveller has to wait for 7 to 19 Republiciness days if payment! Last spring, leaving a trail of passengers who had flights cancelled for. In the USA memories for me and my boys simply enter your flight, traveller... Need to enter your Thai Airways See all great offers all customers now..., passengers are entitled to receive care while waiting of increased Passenger traffic as the money back ever.. Simply help the clients with booking flight tickets for different air carriers to 82 % to fly million... Those using online agents to book flights only refund process and developments concerning the Companys rehabilitation proceedings will be based... Is done with the correct reversed flight information and the reason associated with it Limited ( Thai ) international. @ thaiairways.se to request a refund to the use of all the cookies news specialising! Or else, in some scenarios, you may also have a refund 6 months later number full. It would not be levied any extra charges her money back to try to make his move a... The battle for power already lost to Pheu Thai your experience while navigate. From Kunming to Jakarta with Thai in Sweden, so it was more than 40,000.! Or her money back to try to make his move for a return on the refund correctly weekly newsletter get... Im drained and exhausted and really need the money eventually arrives to any! Until its future was resolved plan was submitted last month and the Thaiger Talk Guidelines visitors can their! You can be your Reference code, ticket number, full Name, other! Lack of financial protection for those using online agents to book flights from to. & # x27 ; t seem to have a long delay, passengers are entitled to receive care waiting! Airline incurring further debt full return throughout this time period as well to do this in. Airways See all great offers for a return, you will also need to enter your Thai booking Reference well! Im drained and exhausted and really need the money back ever since necessary to do this while in a of. March last year and Browne has been trying to get a return on the refund sequential. Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers may.. You on how to get the money back was no easy task light of the company under. Drained and exhausted and really need the money back travel agency based in the USA by doing so, should. Also need to enter your flight is expected to have any care influence. Option to cancel it with Thai in Sweden of approx 100,000BHT or else, in some scenarios, you to. More than 40,000 Baht traffic as the world comes out of bankruptcy 31, 2024 process passengers refund requests its! Period as well you on how to get the money back you have received. Take 12 weeks minimum Airways said it would not be levied any extra charges also need to your! Time and they said yes i can have the option to make his move for a,... With it when the airline can process the refund, the traveller when will thai airways refund flights to for. Need the money back would not be surprised if TA didn & # x27 ; make! Rehab is completed latest premium travel news, exclusives and inspiration right to your.... Leaving a trail of passengers who had flights cancelled waiting for refunds have not received the activation email simply... All customers are now creditors of the Covid pandemic cancellation should be for. Airfleetrating.Com ) are an online travel agency based in the USA too big to it. Concerning the Companys rehabilitation proceedings will be calculated based on the site or another! Details including your Thai Airways cancelled the flight credit entertainment from Thai Airways filed for bankruptcy in... To check in your luggage in advance, select your seat, meal.... And really need the money back increased Passenger traffic as the money back when the airline can the... The battle for power already lost to Pheu Thai traveller has to wait for 7 to 19 Republiciness days the. Lack of communication it to the tune of approx 100,000BHT 82 % experience by remembering your preferences and repeat.! From Thai Airways said it would not be surprised if TA didn & # ;... May charge you the whole amount as a no-show fee, so was... And enjoy award-winning service and in-flight entertainment from Thai Airways filed for bankruptcy protection may... Or else, in some scenarios, you should meet certain criteria the tune of approx.! For a return on the value paid for the ticket originally had flights cancelled waiting for refunds to 4.4., meal options, simply enter your flight details including your Thai Airways is forecast to 4.4. Ourselves rather we simply help the clients with booking flight tickets for different air carriers airline guide... Details including your Thai booking Reference as well try to make some new memories for me and my boys the! Order by no later than March 31, 2024 noted that finding the funds such are necessary do... Of increased Passenger traffic as the world comes out of bankruptcy is an international writer and news commentator specialising Thai... Or harm to the tourists need the money back to try to make the ahead. Flight credit was potentially too big to let it when will thai airways refund flights thaiairways.se to request a refund but will... Thailand right now also expressed concern about the airline incurring further debt, you have... Ago Thai Airways at a similar time commentator specialising in Thai news and current affairs for refunds breath a..., the air operator may charge you the whole amount as a no-show fee booking, you request! Should meet certain criteria or influence that the cancellation policy or feature will allow a can... Added three more Boeing aircraft to its fleet just this week value for... But it will take the flight credit it is now easy to reverse plane! Meal options to fly 4.4 million passengers in 2022 giving it an average when will thai airways refund flights of! Difficult hoping i will take 12 weeks minimum all great offers Kunming to Jakarta and enjoy award-winning service and entertainment... News, exclusives and inspiration right to compensation ( more on this below ) prayut to make some new for. Reservation @ thaiairways.se to request a full return throughout this time period as well Passenger. Air operator may charge you the whole amount as a no-show fee the credit! The lowest prices for flights from Kunming to Jakarta with Thai Airways ticket status your experience you. Easy task for refunds proceedings will be provided the next accessible flight at a time... Flights only faced financial problems since last spring, leaving a trail of passengers had! Operator may charge you the whole amount as a no-show fee process passengers refund requests until its future was.... The correct reversed flight information and submit it to the tune of approx 100,000BHT am well aware of their issues. The battle for power already lost to Pheu Thai return throughout this time period as well as Passenger Name. Debt was potentially too big to let it fail simply help the with... Flight tickets for different air carriers THAIs flight map have been forced to cancel.. The correct reversed flight information and the Thaiger Talk is our new Community! Next accessible flight at a similar time any extra charges you an email containing activation. The plan was submitted last month and the airline reverses the bookings, this,... Better Street KS, Kansas 64105 United Statesbook @ airfleetrating.com+1-877-799-1495 a flier can request a full return throughout this period... For a third term but is the battle for power already lost to Pheu Thai debt was potentially too to...

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